Summary
Overview
Work History
Education
Skills
Outstanding Customer Service Reward Certificate
Timeline
Generic

Darlene Perales

4706 Castle Walk San Antonio,TX

Summary

I, Darlene Perales, am expressing interest in the current order selector position within the H-E-B warehouse. I would like to take this opportunity to introduce myself. Hired by H-E-B on December 12, 2021, I am currently employed as pharmacy technician at H-E-B store# 233 and looking forward to utilizing skills and training to bring one-of-a-kind excellence to the workplace and provide H-E-B customers with the highest level of great service and satisfaction. I received an outstanding customer service gift certificate reward on August 13, 2023.

I received an in creditable amount of skillset and experience through various careers and during the time as an H-E-B employee. During the time with H-E-B, I gained more in-depth knowledge and experience with the expectations of the company. I know that I can bring many constructive attributes to this position such as loyalty, motivation, positive attitude, enthusiasm, and willingness to learn and be a team player. Prior to becoming an H-E-B team member, I was employed with the Bexar County Sheriff's Department for over 9 years from April 16, 2012, to August 26, 2021. Was a detention officer in the Bexar County Detention Center Annex and also performed various duties as required while working in the Booking Department.

I have attached my resume to give you a better understanding of the background and skills I have to offer this position. My contributions and valuable assets with my comprehensive skill will allow me to complete any task required of me. I will contact your office to schedule an interview so we can further discuss the position. Also, I will upload the H-E-B customer service gift certificate reward that I was awarded.

Thank you for your time and consideration,

Darlene Perales Capable

Overview

11
11
years of professional experience

Work History

Pharmacy PCR

H-E-B
12.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Counted and labeled prescriptions with correct item and quantity.

Detention Deputy

Bexar County Sheriff's Office
04.2012 - 08.2021
  • Regularly conducted security and sanitation checks.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Responded promptly to emergency situations and provided medical aid.
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
  • Supervised and controlled behavior of inmates.
  • Created and maintained positive relationships with inmates to build rapport and trust.
  • Maintained security and welfare of prisoners in inmate detention facility.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.

Education

Detention Deputy/Officer

Bexar County Sheriffs Office Academy
200 N. Comal Street San Antonio, Texas 78207
06.2012

High School Diploma -

Douglas MacArthur High School
2923 MacArthur View San Antonio, Texas 78217
06.1989

Skills

  • Drug Storage Procedures
  • Pharmaceutical Sales and Services
  • Team Collaboration
  • Manual and Automated Medication Dispensing
  • Preparing Bubble Packs
  • Patient Education
  • Problem-Solving Skills
  • Ordering and Stocking Medications
  • Medicare and Medicaid Processes
  • Patient Confidentiality
  • FDA Drug Safety Guidelines
  • Updating Medication Histories

Outstanding Customer Service Reward Certificate

Was awarded the Outstanding Service Reward Certificate on August 13, 2023, Pharmacy Department

Timeline

Pharmacy PCR

H-E-B
12.2021 - Current

Detention Deputy

Bexar County Sheriff's Office
04.2012 - 08.2021

Detention Deputy/Officer

Bexar County Sheriffs Office Academy

High School Diploma -

Douglas MacArthur High School
Darlene Perales