Darlene Peterkin
Jacksonville,FL
Summary
Proven track record in enhancing patient satisfaction and streamlining care processes at All At Home Companion And Health Care. Leveraged vital signs monitoring and empathetic communication to improve patient outcomes. Skilled in administrative support, demonstrating exceptional time management and adaptability. Achieved significant improvements in patient care coordination and efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CNA/Med Technician
All At Home Companion And Health Care
09.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity, communications between patients, family members, care providers and in nursing facilities, rehabilitation centers and home care.
- Maintained stability by checking patient vitals such as temperature, weight, recording intake and outtake information, blood pressure, blood sugar levels, while providing pre and post-operative care.
- Followed directions of licensed nurses to administer medications and treatments for wounds. Schedule doctor visits and provide referrals to care providers.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, teeth brushing, toileting and teaching patients about their health issues.
- Reduced patient stress levels through effective communication and active listening skills.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated and advocate for patients to identify and address wounds, behavioral concerns, and medically relevant symptoms so that they can get the best care possible.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Enhanced patient satisfaction by providing compassionate and attentive care. Provide effective team collaboration, patient relations and consistently delivering empathetic care.
- Performs administration tasks, including answering phone, entering patient data, scheduling patient visits and coordinating multiple schedules
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Materials Specialist
KBRwyle
02.2018 - 03.2020
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Performed daily floor walks and supervised receive docks to investigate and resolve material issues.
- Forecasted materials replenishment levels by performing analysis of usage, issues and criticality.
- Generated and monitored suppliers and data reports to measure supplier performance.
- Researched new and existing items and hazmat materials to assess usability for future use.
- Collaborated with vendors person or team to develop long range material demand plans and used gathered intelligence to work with suppliers to secure production reservations.
- Worked on safety / hazmat team to identify alternative materials that met project requirements while lowering overall costs.
- Assisted in developing KBR company-wide sustainability initiatives by identifying opportunities for recycling or reusing excess materials such as hazmat.
- Trained staff on proper handling procedures for hazardous materials, promoting safety awareness throughout the organization.
Supply Officer
Military Sealift Command CIVMAR Support Unit West
02.2006 - 02.2018
- Reduced order processing time with effective communication between suppliers and internal departments.
- Negotiated favorable contracts with vendors, achieving significant cost savings for the organization.
- Collaborated with teams to ensure transitions of supply activities into overall business operations and replenishments.
- Developed comprehensive reports on inventory levels, enabling better decision-making for replenishment needs.
- Managed budgetary constraints effectively, ensuring efficient allocation of resources across various departments.
- Organized records of vehicles, schedules and completed orders.
- Trained 4 department on job duties & hazmat disposals, company policies, and safety procedures for rapid onboarding.
Education
Bachelor of Science - Education Administration
Southern Illinois University Carbondale
Carbondale, IL05.2015
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Clerical Skills / Organization
- Administrative Support and Collaboration
- Time Management
- Adaptability
Certification
- CNA - Licensed Certified Nurse Assistant
- Med Tech Certificate - 3 months
Languages
English
Native or Bilingual
Timeline
CNA/Med Technician
All At Home Companion And Health Care
09.2023 - Current
Materials Specialist
KBRwyle
02.2018 - 03.2020
Supply Officer
Military Sealift Command CIVMAR Support Unit West
02.2006 - 02.2018
Bachelor of Science - Education Administration
Southern Illinois University Carbondale
- CNA - Licensed Certified Nurse Assistant
- Med Tech Certificate - 3 months
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