Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Karen Cannon

Spokane,WA

Summary

Excellent Customer Service skills to make clients feel appreciated and valued. Encompasses an ability to work well with patients and their families. Previous roles demonstrate positive impact on patient satisfaction and quality of care. Compassionate CNA with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

CNA/Med Technician

Kaler Residential Services
Spokane, WA
04.2024 - 08.2024
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Administered medications under physician direction following standard operating procedures.
  • Supported healthcare teams in consistently delivering timely and quality care according to company standards.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Reported changes in patient conditions to registered nurse or physician.

CNA/Medication Technician

Fairwood Assisted Living
|Spokane, WA
11.2023 - 03.2024
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Administered medications under supervision of a licensed nurse.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Temporary Associate

Express Personnel
Spokane, WA
04.2023 - 11.2023
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Consulted with customers to resolve service and billing issues.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Processed payments using point-of-sale systems.
  • Answered customer questions and provided information.

Education

Bachelor of Arts - Political Science & Government/Communication

Eastern Washington University
Cheney, WA
03-1996

Skills

  • Patient Care
  • Compassion and Empathy
  • Vital signs monitoring
  • Maintaining confidentiality
  • Calm and level-headed under duress
  • Bedside manner
  • Adaptable
  • Compassionate

Certification

  • CNA License
  • Phlebotomy License

Affiliations

  • Enjoy reading and trekking in the mountains

Timeline

CNA/Med Technician

Kaler Residential Services
04.2024 - 08.2024

CNA/Medication Technician

Fairwood Assisted Living
11.2023 - 03.2024

Temporary Associate

Express Personnel
04.2023 - 11.2023

Bachelor of Arts - Political Science & Government/Communication

Eastern Washington University

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Karen Cannon