Summary
Overview
Work History
Education
Skills
Timeline
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Darlene Tonti

Tucson,AZ

Summary

Dedicated employee with strengths in customer service. Enthusiastic retail professional with hands-on experience in payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking employee with multitasking and time management abilities.

Overview

3
3
years of professional experience

Work History

Head Cashier

Candy World
Tucson, AZ
03.2022 - 06.2022
  • Answered customer questions and provided store information.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Updated product labels to reflect accurate pricing. Replenished items to maintain stock availability.

Member Service Representative

Tucson Jewish Community Center
Tucson, AZ
12.2021 - 02.2022
  • Completed transactions for membership renewals and extensions.
  • Handled calls for new sign-ups, service cancellations and cross-selling opportunities.
  • Helped members resolve account problems and handled routine needs.
  • Verified photo IDs and tickets to allow guests passage.
  • Guarded restricted areas to prevent unauthorized entry.

Drama Facilitator

Drama Kids International
Tucson, AZ
07.2021 - 10.2021
  • Instructed students on script reading, Stage movements, and vocal inflection.
  • Developed curriculum and lesson plans to structure classroom activities.
  • Coordinated and directed dramatic performances involving up to 8 students.
  • Created supportive learning environment by performing.

Roadside Assistance Agent

AAA Arizona
Tucson, AZ
10.2019 - 03.2020
  • Oversaw bookkeeping and dispatching operations for towing, hauling, and roadside assistance services.
  • Provided roadside assistance services for customers, including jump-starting cars.
  • Educated customers on safety protocols while waiting for roadside assistance.
  • Coordinated timely dispatch of roadside assistance services to stranded motorists.

Education

High School Diploma -

Rio Rico High School
Rio Rico, AZ
05-2018

Skills

  • Customer Service Management
  • Supply Restocking
  • Equipment Troubleshooting
  • Customer Service
  • Payment Processing
  • Store Opening and Closing

Timeline

Head Cashier

Candy World
03.2022 - 06.2022

Member Service Representative

Tucson Jewish Community Center
12.2021 - 02.2022

Drama Facilitator

Drama Kids International
07.2021 - 10.2021

Roadside Assistance Agent

AAA Arizona
10.2019 - 03.2020

High School Diploma -

Rio Rico High School

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Darlene Tonti