Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Darlene Tran

Human Resources
Glendora,CA

Summary

A receptive and empathetic contributor with 3.5 years of experience managing key aspects of the employee life cycle and over 5 years of customer service expertise, driving both employee satisfaction and sustainable sales performance. I am passionate about training and development, both delivering and receiving, which has consistently fostered positive experiences for colleagues and customers. Committed to cultivating a people-first culture that prioritizes employee engagement and well-being. Actively seeking a Human Resources position where I can support inclusive practices, strengthen team dynamics, and contribute to ongoing process improvements.

Overview

8
8
years of professional experience
2023
2023
years of post-secondary education

Work History

Human Resources Assistant

Din Tai Fung
05.2024 - 06.2025
  • Managed employee terminations in compliance with company policy and legal standards
  • Prepared and distributed termination documentation
  • Collaborated with Employee Relations, Risk Management, and Accounts Payable for cross-functional support
  • Processed PAFs for promotions, transfers, and terminations
  • Administered progressive corrective actions: verbal, written, final warnings, and discharges
  • Issued medical ID cards and approved bereavement pay
  • Reviewed and approved qualified life event (QLE) changes for benefits
  • Contributed to the rollout of a pilot attendance corrective action system
  • Supported HRIS data migration project under a compressed timeline
  • Facilitated virtual FAQ sessions for store managers and staff regarding new SOPs and HRIS navigation

Personal Trainer

Fitness 19
01.2022 - 05.2024
  • Designed tailored fitness programs based on individual needs and goals
  • Provided coaching on lifestyle, nutrition, and wellness
  • Applied empathy and emotional intelligence to motivate clients
  • Communicated policies, memberships, and fitness plans
  • Conducted body scan analysis to track client progress
  • Built a loyal client base through consistent support

Human Resources Associate

Prime Healthcare
07.2022 - 02.2024
  • Facilitated onboarding of new hires, including high-volume processing during a labor strike
  • Maintained confidentiality and integrity of sensitive employee data
  • Responded to inquiries and resolved HR-related issues via phone and email
  • Assisted HR Supervisor and Manager with special projects
  • Verified employment forms for accuracy and compliance
  • Conducted reference checks and candidate follow-ups
  • Recorded and updated employee data in HRIS systems

Human Resources Intern

Casa Colina Hospital & Centers for Healthcare
05.2021 - 05.2022
  • Onboarded volunteers and prepared orientation documents
  • Managed background checks, I-9s, TB tests, and certifications
  • Used Position Manager to manage candidate flow and communications
  • Created ID badges and processed volunteer terminations
  • Audited volunteer files and benefits coverage
  • Conducted interviews for incoming interns

Waitress

Johnny Rockets
05.2017 - 01.2019
  • Delivered exceptional guest service in a fast-paced environment
  • Presented menu items and made personalized recommendations
  • Resolved customer issues with quick thinking and empathy

Pantry/Volume Worker

Red Lobster
01.2017
  • Prepared and served a high volume of food orders
  • Demonstrated strong multitasking and time management skills
  • Collaborated with kitchen and front-of-house teams

Education

Bachelor of Science - Management & Human Resources

California State Polytechnic University
Pomona, CA

Skills

  • HRIS Systems: UKG, Position Manager, Paycom, Lawson
  • Onboarding & Offboarding
  • Personnel File Management
  • Interview Coordination
  • Interpersonal Communication
  • Empathy & Emotional Intelligence
  • Human resources administration
  • Training & Development Support

Timeline

Human Resources Assistant

Din Tai Fung
05.2024 - 06.2025

Human Resources Associate

Prime Healthcare
07.2022 - 02.2024

Personal Trainer

Fitness 19
01.2022 - 05.2024

Human Resources Intern

Casa Colina Hospital & Centers for Healthcare
05.2021 - 05.2022

Waitress

Johnny Rockets
05.2017 - 01.2019

Pantry/Volume Worker

Red Lobster
01.2017

Bachelor of Science - Management & Human Resources

California State Polytechnic University
Darlene TranHuman Resources
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