Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Darlene Wilson

Mount Airy,NC

Summary

Experienced field administrator with 20+ years of supporting project scheduling, document control, and workforce coordination. Known for keeping teams organized, improving communication, and maintaining accurate records to support smooth operations.

Overview

1
1
Certification
27
27
years of professional experience

Work History

Field Administrator

Landmark Builders Inc.
Winston Salem, NC
03.2002 - Current

Provided clerical and administrative support for Triad Field Operations to keep work moving

Updated project schedules regularly to ensure timely completion of tasks.

Coordinated and scheduled manpower resources, ensuring alignment with project demands and timelines.

Trained superintendents on technology skills and kept up with current technology

Followed up with superintendents to keep document submissions current

Worked with project coordinators to move documents between office and field.

Tracked forms, office supplies, and other materials, then delivered items.

Reviewed and approved time for new construction field employees before forwarding to the General Superintendent and HR.

Collected expense reports from new construction superintendents and sent them to accounting.

Arranged hotel stays for out-of-town travel, including per diem and living expense support.

Facilitated the Landmark training program by scheduling sessions, sending invites, setting up recording equipment, tracking attendance, and updating training content in Access to enhance employee skills.

Scheduled onboarding for new hires within Triad field management group.

Supported the General Superintendent with a pre-hire checklist and submitted to HR.

Visited jobsites to ensure superintendents had necessary tools and documents, and provided support for efficient job performance.

Provided jobsite directions to field employees

Supplied superintendents with paperwork, including PO books, storm water inspections, pier and footing forms, and concrete requirement sheets

Received superintendent paperwork and routed field POs, gas tickets, delivery tickets, and concrete tickets to accounting

Presented professional communication with employees at all levels to reflect well on the company

Maintained memo notebook and kept entries current

Maintained office mailboxes for new construction employees and kept employee information list updated on computer

Prepared weekly manpower list on M: drive and distributed it.

Distributed PO books to NC field employees

Provided current code books in hard copy when requested

Human Resources Coordinator

Cross Creek Apparel
Mount Airy, North Carolina
08.1999 - 03.2002

Facilitated Cross Creek Apparel onboarding, orientation, and new hire paperwork to ensure smooth transitions for new employees.

Organized recruiting schedules, interviews, and candidate communications to streamline hiring processes and enhance candidate experience.

Supported recruiting efforts by scheduling interviews and screening candidates., interviewing, and hiring of new employees.

Selected and interviewed candidates for all available positions.

Conducted background checks for potential candidates.

Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.

Maintained employee records and confidential HR files for apparel staff.

Updated employee records in HR database system.

Resolved employee questions about HR procedures, schedules, and benefits.

Responded to internal inquiries regarding HR policies, procedures, payroll.

Prepared reports, letters, and internal HR correspondence for management.

Coordinated leave requests, attendance records, and staffing updates.

Managed and protected confidential information following organizational protocols. with discretion and sensitivity.

Developed onboarding materials and presented orientation sessions for new hires.

Processed payroll updates, benefits changes, and employment status forms.

Assisted with compliance tracking, policy acknowledgments, and required documentation.

Collaborated with the HR department to devise and update policies for corporate accountability and workplace health.

Provided guidance on policies and procedures to employees and managers.

Managed communication regarding employee orientation and open enrollment for benefits.

Coordinated benefits administration including health insurance, 401, tuition reimbursement.

Organized and delivered training by scheduling, securing facilities and collaborating with subject-matter experts.

Coordinated responses to unemployment claims and participated in hearings as necessary.

Prepared documents for termination processes such as exit interviews and severance packages.

Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.

Education

Associate of Applied Science - Human Resources Management

Appalachian State University
Boone, NC
05-1989

Medical Billing Specialist - Medical Technology

Surry Community College
Dobson, NC
05-1987

Skills

  • Project scheduling
  • Project coordination
  • Workforce coordination
  • Onboarding coordination
  • Recruitment coordination
  • Compliance tracking
  • Document control
  • Document management
  • Training coordination
  • Reporting and documentation
  • Microsoft Excel
  • Microsoft Office
  • Database management
  • Logistics coordination
  • Administrative support
  • Process optimization
  • Time management
  • Problem solving
  • Team collaboration
  • Professional communication

Certification

  • Procore Certified: Superintendent

    Procore Technologies

Timeline

Field Administrator

Landmark Builders Inc.
03.2002 - Current

Human Resources Coordinator

Cross Creek Apparel
08.1999 - 03.2002

Associate of Applied Science - Human Resources Management

Appalachian State University

Medical Billing Specialist - Medical Technology

Surry Community College
Darlene Wilson