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Darlene Prim
Global Category Manager
Livonia,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Seeking a full-time position that offers professional challenges utilizing interpersonal communication, excellent time management, and problem-solving skills.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Global Category Manager, at Google
Pontoon Solutions Inc.
Livonia , MI
2022.02 - Current
- Mitigated business risk and improved customer lead times through thoughtful supplier network design.
- Assisted in conducting audits of key suppliers and monitored supplier performance.
- Researched, prepared for and led supplier negotiation process for managed category.
- Identified and reported key performance indicators to define successful category management.
- Liaised with Client Stakeholders to address supplier performance issues and develop solutions.
- Fostered positive work atmosphere by acting and communicating collaboratively with customers.
- Assessed areas of service concern and developed improvement plans.
Global Category Specialist, at Google
Pontoon Solutions Inc.
Farmington Hills , MI
2021.02 - 2022.02
- Conduct market and supplier research to enhance sourcing and negotiation strategies
- Formulate business recommendations and alternative solutions based on statistical data
- Assist in developing global, regional, and country supply chain strategies in coordination with stakeholders and key team members
- Organize and lead supplier check-ins to monitor and manage supplier effectiveness and productivity
- Developed long-term partnerships with key suppliers to improve performance across supply chain, generate greater cost efficiency, and enable business to grow and develop
- Provide strategic guidance by delivering data-driven, actionable category-level insights
- Prepare variety of different written communications, reports and documents to ensure smooth operations
- Evaluated new supplier capabilities to significantly reduce risks, improve operational visibility, and create greater value for products and services
- Utilized root cause analysis to address internal and external non-conformance issues and apply corrective action or intervention to prevent reoccurrence
Supplier Partnership Manager, at Google
Pontoon Solutions Inc.
Farmington Hills , MI
2019.03 - 2021.02
- Supported the rationalization of 60+ suppliers in the U.S.
- Prepped contracts for legal review and signatures
- Joined business development meetings and supported market outreach plans to improve business development
- Enforced use of required processes and tools for partnership management
- Facilitated strategy development and planned with cross-functional teams
- Directed training and retraining of suppliers to boost performance and enhance business results
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Performed supplier risk evaluations and supported regulatory inspections
Supplier Support Analyst
Geometric Results Inc.
Southfield , MI
2018.07 - 2019.03
- Oversaw the on-boarding, maintenance, and off-boarding of participating vendors for multiple clients partnered with GRI
- Prepped and facilitated supplier agreements/amendments
- Functioned as first point of contact for program related inquiries
- Conducted supplier quality and performance reviews
- Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone
- Answered customer support inquiries via specialized ticket tracking platforms
- Created user accounts and managed access control in various vendor management systems
Sourcing Consultant, at Oracle
Geometric Results, Inc.
Southfield , MI
2016.03 - 2018.06
- Managed and qualified job postings
- Screened candidate profile for relevant quality and experience
- Coordinated interviews between candidate and hiring manager
- Managed purchase orders and adjustments to invoicing
Program Coordinator, at Microsoft
Aerotek
Troy , MI
2015.11 - 2016.02
- Led onboarding activities for new hires (i.e. purchase orders, badging, and equipment).
- Addressed and resolved technical, financial and operational concerns by working with team members.
- Managed updates to work orders(including extensions, transfers, backfills, etc.) and audited as needed.
Education
Bachelor of Arts - Communication Studies
Wayne State University
Detroit, MI 2011.01 - 2017.12
Skills
Computer Skills
Websites
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Global Category Manager, at Google
Pontoon Solutions Inc.
2022.02 - Current
Global Category Specialist, at Google
Pontoon Solutions Inc.
2021.02 - 2022.02
Supplier Partnership Manager, at Google
Pontoon Solutions Inc.
2019.03 - 2021.02
Supplier Support Analyst
Geometric Results Inc.
2018.07 - 2019.03
Sourcing Consultant, at Oracle
Geometric Results, Inc.
2016.03 - 2018.06
Program Coordinator, at Microsoft
Aerotek
2015.11 - 2016.02
Bachelor of Arts - Communication Studies
Wayne State University
2011.01 - 2017.12
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