Darlia Ivlieva
Dallas
Summary
Diverse and multi skilled professional, excelling in team leadership and customer service. Recognized for enhancing store performance and building strong loyalty with customers through expert knowledge in different products. Skilled in project management, fostering collaboration, and creating efficient shopping experiences that drive sales.
Overview
4
4
years of professional experience
Work History
Generalist
Macys
10.2022 - 09.2024
- Successfully organized retail product to increase daily purchases.
- Regulated cleanliness for shopping efficiency and store standards.
- Collaborated with colleagues to ensure store efficiency for the customer and expand personal growth in area specific environments.
- Provided phenomenal service to customers, resulting in increased retention rates and positive feedback.
- Trained new team members effectively and efficiently, establishing growth throughout the store.
- Managed multiple priorities successfully during high peak hours.
Sales Associate
J Crew Factory
05.2020 - 12.2022
- Contributed in collaboration with visual merchandising team to expand personal knowledge and promote customer engagement with product.
- Arranged racks and shelves to maintain store visual appeal.
- Built personal relationships with customers in the fitting room and during checkout to increase client loyalty goals.
- Preserved a calm and solution seeking state during issue arising situations.
- Enriched team productivity by building a strong positive work space and providing support to all colleagues.
Education
Associate of Science -
Richland College
Dallas, TX05-2022
Skills
- Team leadership & development
- Problem-solving
- Goal setting
- Project management
- Attention to detail
- Quality assurance
- Customer service
- Teamwork and collaboration
- Time management
Languages
Ukrainian
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Generalist
Macys
10.2022 - 09.2024
Sales Associate
J Crew Factory
05.2020 - 12.2022
Associate of Science -
Richland College
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