Darlin Gonzalez Santana
Union,NJ
Summary
Organized Team Leader with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
3
3
years of professional experience
Work History
Service & Engagement Team Leader
Target
08.2021 - Current
- Managed maintenance activities, supervised staff and inspected equipment.
- You bring your unique skillsets in retail sales, service and merchandising to help drive sales growth and total store profitability. You lead team members who are obsessed with the guest and create an experience that makes guests say “I love Target!” to their friends and family.
- Developed new and innovative ways to prioritize the guest experience.
Cashier
McDonald's
12.2020 - 06.2021
- Performed cash and card transactions to complete customer purchases.
- Worked closely with General Manager to better assists customers.
- Set up new and upcoming advertisements around the store.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
North Rockland High School
Thiells, NY06.2020
No Degree - Computer Engineering
SUNY At Buffalo
Buffalo, NYNo Degree - Cyber Security
Rockland Community College
Suffern, NYNo Degree - Cyber Security
Southern New Hampshire University
Hooksett, NH2027
Skills
- Microsoft Office Typing
- Organizational Skills
- Overseeing Daily Activities
- Staff Training
- Effective Working Relationships
- Maintaining Clean Work Areas
- Daily Workflow Improvement
- Guest Engagement
- Conflict Resolution
- Customer Inquiries
- Effective Customer Service
- Performance Evaluations
Computer Building
I've taken it upon myself to build 2 Computers personal computers in the past 2 years. I've taken apart close friends computers to examine and troubleshoot issues. I am comfortable with the way a computers work inside and the components that are within. I've been certified by a course I took in college for PC Maintenance. I am quick to learn and expand my knowledge which leads me to work effectively.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service & Engagement Team Leader
Target
08.2021 - Current
Cashier
McDonald's
12.2020 - 06.2021
High School Diploma -
North Rockland High School
No Degree - Computer Engineering
SUNY At Buffalo
No Degree - Cyber Security
Rockland Community College
No Degree - Cyber Security
Southern New Hampshire University