Darling Rodriguez
Flushing,NY
Summary
Experience Medical Assistant/ Pediatric Case Manager with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Language
16
16
years of professional experience
Work History
Pediatric Case Manager
Anchor Home Healthcare
Queens, NY
03.2024 - Current
- Coordinated multidisciplinary care plans for pediatric patients, ensuring comprehensive service delivery.
- Collaborated with healthcare providers and families to facilitate communication and support resources.
- Monitored progress of patients, adjusting care plans to optimize health outcomes effectively.
- Collaborated with community resources to provide additional support services for families in need.
- Provided education to family members on various health topics, empowering them to make informed decisions regarding their child''s care.
- Coordinated interdisciplinary team meetings to discuss treatment plans, address concerns, and optimize patient care.
- Maintained compliance with all relevant regulations and guidelines governing pediatric case management, protecting the rights and wellbeing of patients.
- Facilitated effective communication with insurance companies, advocating for appropriate coverage of necessary medical treatments and services.
- Advocated for the interests of pediatric patients and their families during meetings with healthcare providers, ensuring their voices were heard.
Medical Assistant/Receptionist
Housingworks
Queens, NY
02.2023 - 02.2024
- ICD Coding and billing.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient appointments and managed scheduling to optimize clinic workflow.
Medical Assistant/Office Receptionist
Big Six Medical
Queens NY
04.2021 - 01.2023
- Performed medical records management, Medical Clearance, Scan, Fax and E-mail documents.
- Billing and ICD coding.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Administered patient care and support, ensuring comfort and satisfaction during visits.
Medical Assistant
MedRite
Manhattan, NY
12.2020 - 04.2021
- Assist with Covid19 testing for schools.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Medical Assistant
Generations Gynecology
Manhattan, NY
01.2019 - 10.2020
- Assist with procedures such as LEEP, Colonoscopy, IUD and NEXPLANON removal and insertions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Sanitized, restocked, and organized exam rooms and medical equipment
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assist with training other Medical Assistant.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
ENT and allergy Associates
Manhattan
10.2019 - 06.2020
- Follows office policies, procedures, and protocols as appropriate.
- Billing, ICD Coding.
- Follows OSHA regulations and the safety guidelines of the Practice.
- Follows HIPAA policies and procedures. Respects and maintains patient confidentiality.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Dr Roland Nassin
Flushing
04.2015 - 05.2016
- Greet visitors and direct them to the appropriate departments or individuals.
- Perform administrative tasks, including filing, photocopying and faxing.
- Draw blood from patients and sent specimens to lab for testing.
- Preform EKG, EMG and Aorta Ultrasound as per doctor's request.
- Measured urine specimens and delivered them to the laboratory.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Assistant
ENT Associates of new York
Queens
11.2013 - 03.2015
- Arrange and confirm appointments.
- Communicate verbally and in writing to answer inquiries and provide information.
- Check for insurance eligibility.
- Draw blood from adults and pediatric patients and distributed specimens to appropriate labs.
- Update patient demographics.
- Ensured HIPAA compliance.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant
DR. Baum Gastroenterology
112 03 Queens Blvd Forest Hills NY 11375
07.2010 - 09.2013
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Education
Associate of Arts - Medical Assisting
Mildred Elley
Albany, NY01-2019
Medical Assistant Certificate - Medical Assisting
The New York School For Medical And Dental Assistants
Long Island City, NY08-2010
High School Diploma -
Queens Academy Flushing H.S.
Queens, NY01-2004
Skills
- Attention to detail
- Medical office procedures
- Initiative-taking
- Patient check-in and check-out
- Office administration
- HIPAA compliance
- Microsoft office
- Patient scheduling
- Medical receptionis
- Insurance verification
- Medical terminology
- Records management
- Inventory oversight
- Medical billing and coding
- EMR / EHR
- Co-payment collection
- Teamwork and collaboration
- Customer service
- Time management
- Case management
- Case documentation
Accomplishments
- Documented and resolved Issues which led to me helping the clients successfully.
- Achieved result by completing task with accuracy and efficiency.
- Collaborated with team of 5 in the development and ways to give participant a faster care'
Languages
Spanish
Full Professional
Timeline
Pediatric Case Manager
Anchor Home Healthcare
03.2024 - Current
Medical Assistant/Receptionist
Housingworks
02.2023 - 02.2024
Medical Assistant/Office Receptionist
Big Six Medical
04.2021 - 01.2023
Medical Assistant
MedRite
12.2020 - 04.2021
Medical Assistant
ENT and allergy Associates
10.2019 - 06.2020
Medical Assistant
Generations Gynecology
01.2019 - 10.2020
Medical Assistant
Dr Roland Nassin
04.2015 - 05.2016
Medical Assistant
ENT Associates of new York
11.2013 - 03.2015
Medical Assistant
DR. Baum Gastroenterology
07.2010 - 09.2013
High School Diploma -
Queens Academy Flushing H.S.
Medical Assistant Certificate - Medical Assisting
The New York School For Medical And Dental Assistants
Associate of Arts - Medical Assisting
Mildred Elley