To contribute meaningfully to national goals and provide quality voluntary service to communities. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
6
6
years of professional experience
Work History
Center Supervisor
NATIONAL CIVIL REGISTRATION AUTHORITY (NCRA)
Freetown, Sierra Leone
04.2021 - 06.2023
Assigned to Baoma Chiefdom, Bo District Ward 287
Registration officer: Samu Chiefdom in Kambia District, Recovery team using VIU Technological device – Data collection
Death Registration Officer - Birth and Death Unit
Coordinated with other department supervisors to achieve smooth workflow across all areas of the center.
Implemented quality control measures to ensure the highest level of service for clients.
Improved employee morale and engagement by developing team-building activities and encouraging open communication among staff members.
Collaborated with management team to develop long-term goals for the center''s success.
Increased customer satisfaction by addressing concerns promptly, resolving issues efficiently, and maintaining a professional demeanor at all times.
Enumerator
DIRECTORATE OF SCIENCE TECHNOLOGY AND INNOVATION (DSTI)
Kambia District-Mambolo Chiefdow
05.2022 - 06.2022
In collaboration with statistics Sierra Leone, Human Capital Development Incubator (HCD), Directorate of Science Technology and Innovation (DSTI) unit in assessing the Sierra Leone Education Innovation Challenges End in-line Evaluation
Increased efficiency in data entry by accurately inputting collected information into the designated database system.
Managed time effectively while working independently, prioritizing tasks to meet project deadlines consistently.
Executed follow up visits to houses to resolve survey issues or obtain additional information, expressing appreciation for participation and regret for inconvenience.
Collaborated with fellow enumerators for efficient coverage of assigned areas, ensuring timely completion of tasks.
Participant
STATISTICS SIERRA LEONE
09.2021 - 10.2021
Training of Trainers (TOT) Midterm Population and Housing Census Pilot Survey: 14 Days training - Paper Aided Personal Interface (PAPI) & Computer Aided Personal Interface (CAPI) using Tablets for Pilot Survey
Supervisor: Mid-Term Population and Housing Census for Pilot Survey – Kono municipality for 14Days effective 18th Oct, 2021
Refresher Training of Trainers: (TOT) in Freetown in 24th -26th Nov,2021
Lead Facilitator: Kono District -trained 150 participants 28th Nov,2021
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked well in a team setting, providing support and guidance.
Setting-up of Branch Office in Bo City – Southern Province of Sierra Leone
Promotion & marketing of the Company’s image within the Southern Province
Increase customer-base clientele
Improving the monthly returns premium Le500,000 ton Le3,000,000 monthly
Increase Insurance awareness within the Province
Effective and Efficient management of the Bo branch and other duties
Education
Masters - Development Economics
Renmin University of China
06.2025
Bachelor of Science - Business Administration
Institute of Public Administration & Management (IPAM—USL)
09.2011
Higher National Diploma (HND) - Management Studies
Milton Margai College Education and Technology
05.2006
Ordinary National Diploma (OND) - Business Studies
Milton Margai College of Education and Technology
03.2003
GCE O’ LEVEL - Commercial
Government Secondary School
06.1992
Skills
Teamwork
Community Service
Respect for Humanity
Discipline
Fast Learner
Microsoft Applications
Positive Attitude
Enthusiasm
Collaboration
Community Centric Nature
Strategic Planning
Negotiation
Mobilenumbers
+232 76 654 751
+232 31 224 637
+86 157 1280 4068
Personal Information
Date of Birth: 03/16/74
Publications
How Civil Registration System AND Vital Statistics support SDGs relating to Health and Education in Sierra Leone
References
Professor Kewei Zhang, kwzhang@ruc.edu.cn, School of Economics, Renmin University of China, Beijing, China
Dr. Ernest Udeh, Assistance Dean, Faculty of Business Administration and Entrepreneurship, Institute of Public Administration and Management University of Sierra Leone, Freetown, Sierra Leone, +232 76 608 002, emutechs@yahoo.com
Mrs. Roselyn M. Massaquoi (Nee) Johnson, Director: Human Resources Management /Birth and Death, National Civil Registration Authority (NCRA), 2 Walpole Streets, Freetown, Sierra Leone, +232 76 990 188, info@ncra.gov.sl
Hobbies and Interests
Reading
Travelling
Music
Being in search of knowledge
Nationalservice
Statistics Sierra Leone, Participant at Hotel 5/10, Training of Trainers (TOT) Midterm Population and Housing Census Pilot Survey, 09/25/21 to 10/07/21
Statistics Sierra Leone, Supervisor, Mid-Term Population and Housing Census for Pilot Survey, 10/18/21
Statistics Sierra Leone, Lead Facilitator, Refresher Training of Trainers (TOT), 11/24/21 to 11/26/21
Statistics Sierra Leone, Supervisor, Main Census exercise, 12/10/21 to 12/30/22
Directorate of Science Technology and Innovation (DSTI), Enumerator, 06/10/22
Timeline
Enumerator
DIRECTORATE OF SCIENCE TECHNOLOGY AND INNOVATION (DSTI)