Lexi Marks
Broken Arrow
Summary
Accomplished Center Supervisor at Biolife Plasma Services, enhancing productivity through strategic workflow improvements and team mentorship. Excellent problem-solving and time management, ensuring compliance with safety standards. Proven track record in fostering positive donor experiences and resolving inquiries efficiently. Skilled in verbal communication and equipment maintenance, driving operational success and team competency.
Overview
2026
2026
years of professional experience
Work History
Center Supervisor
Biolife Plasma Services
04.2023 - Current
- Supervised daily operations to ensure compliance with safety protocols and regulatory standards.
- Trained and mentored staff on best practices for plasma collection procedures.
- Developed and implemented workflow efficiencies to enhance center productivity.
- Resolved customer inquiries and complaints, fostering positive donor experiences.
- Collaborated with management to establish goals and assess operational performance metrics.
Aurora/XI Technician
Biolife Plasma Services
09.2022 - Current
- Conducted thorough equipment maintenance to ensure operational efficiency and compliance with safety standards.
- Trained new technicians on equipment usage and safety procedures, enhancing team competency and performance.
Lead Technician
Biolife Plasma Services
01.2022 - 04.2023
- Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience
- Provided oversight of operational flow, assist in training new and existing employees, and provide leadership to staff
- Trained and mentored junior technicians on equipment handling and plasma collection procedures.
Advanced Plasma Center Technician
Biolife Plasma Services
08.2021 - 01.2022
- Responsible for all job duties associated with the screening, processing, and sample collection for new and repeat donors, as well as providing training to staff
- Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.
Plasma Center Technician
Biolife Plasma Services
05.2021 - 08.2021
- Screen new and repeat donors and take and record donor vital signs and finger stick results.
- Exceptional customer service
- Monitored donor health and provided post-donation care and support.
IT Recruiter
TekHouse
2019 - 2021
- Developed targeted sourcing strategies to attract top IT talent across various technical disciplines.
- Conducted in-depth interviews to assess candidate fit with organizational culture and technical requirements.
- Collaborated with hiring managers to define job specifications and identify key competencies for open positions.
Education
High School Diploma -
Broken Arrow High School
Broken Arrow05-2018
Skills
- Team management
- Multi-tasking
- Time management
- Verbal and Written communication
- Problem-solving
- Teamwork
Timeline
Center Supervisor
Biolife Plasma Services
04.2023 - Current
Aurora/XI Technician
Biolife Plasma Services
09.2022 - Current
Lead Technician
Biolife Plasma Services
01.2022 - 04.2023
Advanced Plasma Center Technician
Biolife Plasma Services
08.2021 - 01.2022
Plasma Center Technician
Biolife Plasma Services
05.2021 - 08.2021
IT Recruiter
TekHouse
2019 - 2021
High School Diploma -
Broken Arrow High School