Justin Shaffer
Lewes
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities, bringing strong work ethic and excellent organizational skills to any setting.
Overview
17
17
years of professional experience
Work History
Center Supervisor
Biolife Plasma Services
12.2008 - Current
- Lead compliance, ensuring quality and safety in plasma collection processes.
- Mentor and coach staff, enhancing team performance and meeting production goals.
- Coordinated with other department supervisors to achieve smooth workflow across all areas of the center.
- Fostered a positive work environment through effective leadership skills and clear communication with employees.
- Collaborated with management team to develop long-term goals for the center's success.
- Increased customer satisfaction by addressing concerns promptly, resolving issues efficiently, and maintaining a professional demeanor a
Training Support Specialist; Launch Team
Biolife Plasma Services
06.2021 - 11.2022
- Traveled 90% to new centers, aligning training with center needs and goals.
- Collaborated with management to enhance training effectiveness and compliance.
- Mentored Training Supervisors, boosting skills and stepping in as needed.
- Assessed training needs to improve efficiency.
- Reviewed and updated materials, ensuring certification compliance.
Education
Phlebotomy Technician -
Contra Costa Medical Career College Online
12.2021
Associates in Specialized Business Degree - Business Management/Business Law
DuBois Business College
DuBois, PA06.2003
HS Diploma - Academics/Business
Brookville Area High School
Brookville, PA06.2000
Skills
- Workplace safety
- Team management
- Employee engagement
- Task delegation
- Customer service
- Training and mentoring
- Team building
- Safety protocols
- Coaching and mentoring
- Operations management
Certifications
- American Heart Association, CPR Certified, 05/01/23
- National Healthcare Association, Phlebotomy Certification, 01/01/22, 01/04/24
Timeline
Training Support Specialist; Launch Team
Biolife Plasma Services
06.2021 - 11.2022
Center Supervisor
Biolife Plasma Services
12.2008 - Current
Associates in Specialized Business Degree - Business Management/Business Law
DuBois Business College
HS Diploma - Academics/Business
Brookville Area High School
Phlebotomy Technician -
Contra Costa Medical Career College Online
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