Trey Langford
Fort Wayne,IN
Summary
Knowledgeable Center Supervisor with a solid track record in managing center operations and enhancing team productivity. Proven ability to streamline processes and improve customer satisfaction. Demonstrated leadership in training staff and resolving conflicts efficiently.
Overview
18
18
years of professional experience
Work History
Center Supervisor
Biolife Plasma Services
09.2015 - Current
- Assisted in daily operations, ensuring adherence to safety protocols and efficient workflow.
- Supported staff scheduling and coordinated with fellow team members to better meet company goals.
- Monitored inventory levels, contributing to timely restocking and supply management.
- Provided customer service support, resolving complaints and enhancing donor satisfaction.
- Assisted in the hiring process by conducting interviews and finding top candidates for positions within the center.
- Fostered a positive work environment using effective leadership skills and clear communication with employees.
- Ensured compliance with local, state, and federal regulations regarding workplace safety and compliance regarding our Standard Operating Procedures.
Assistant Manager
Carmike Cinemas
12.2010 - 05.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Team Lead
Game Crazy
06.2007 - 11.2010
- Collected, arranged, and input information into database system.
- Tasked with opening the closing the building, maintaining cash in drawers and conditioning the store to make it presentable to customers.
Education
General Studies
Carroll High School
Fort Wayne, IN06.2007
Skills
- Workplace safety
- Team management
- Recruitment and hiring
- Creative solutions
- Task delegation
- Customer service
- Decision-making
- Training and mentoring
- Safety protocols
- Conflict resolution
- Quality control
Timeline
Center Supervisor
Biolife Plasma Services
09.2015 - Current
Assistant Manager
Carmike Cinemas
12.2010 - 05.2015
Team Lead
Game Crazy
06.2007 - 11.2010
General Studies
Carroll High School
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