Darlyn Alonso
Lakeland
Summary
Detail-oriented and compassionate professional with strong skills in organization, teamwork, and patient-centered service. Experienced in maintaining clean, safe environments, following protocols, and managing time efficiently in fast-paced settings. Demonstrates reliability, attention to detail, and a strong commitment to learning- qualities essential for success in a nursing program and healthcare environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Provier Relations
Rossiter & Cummaro Enterprise
Lakeland
11.2020 - Current
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Answered provider questions and fielded complaints resolve issues
- Scheduled provider training and trained them in system software
- Provided helpful assistance by anticipating and responding to physician needs
- Utilized technology and specialized software to maximize productivity
Warehouse Worker
Amazon
Lakeland
11.2025 - Current
- Operated material handling equipment to transport inventory efficiently.
- Sorted and organized products for optimal storage.
- Packaged items accurately for shipping to ensure quality control.
- Collaborated with team members to maintain a clean and safe workspace.
- Followed standard operating procedures for receiving, storing, and distributing products.
- Used pallet jacks to move items to and from warehouse locations.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
Administrative Assistant
Rossiter & Cummaro Enterprise
Lakeland
05.2022 - Current
- Provided secretarial and office management support while building working relationships
- Composed correspondence, reports, and meeting notes.
- Scheduled appointments, meetings, and events for management staff.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Coordinated appointments, meetings, and conferences.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Server
Applebee's Grill + Bar
Plant City
01.2023 - 08.2023
- Provided exceptional customer service to enhance dining experiences.
- Took and processed orders accurately and efficiently.
- Delivered food and beverages promptly to guests' tables.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food preparation.
- Handled customer inquiries and resolved issues professionally.
- Conducted cash handling procedures during closing shifts effectively.
- Provided excellent customer service to ensure satisfaction.
To-Go Specialist
Olive Garden Restaurant
Lakeland
12.2016 - 02.2021
- Prepared and packaged to-go orders for efficient customer pickup.
- Maintained cleanliness and organization of the to-go area and kitchen stations.
- Communicated with kitchen staff to ensure accurate order fulfillment.
- Assisted customers with menu selections and provided excellent service.
- Handled cash transactions and processed payments for to-go orders.
- Monitored inventory levels of packaging supplies and reported shortages.
- Trained new team members on to-go procedures and best practices.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Operated cash register, collected payment from customers and provided change when necessary.
Education
Associate of Arts -
Hillsborough Community College
Tampa, FL12-2022
Skills
- Customer relationship management
- Effective communication
- Team collaboration
- Attention to detail
- Quality Control
- Time management
Languages
Spanish
Professional
Certification
Basic Life Certification
Timeline
Warehouse Worker
Amazon
11.2025 - Current
Server
Applebee's Grill + Bar
01.2023 - 08.2023
Administrative Assistant
Rossiter & Cummaro Enterprise
05.2022 - Current
Provier Relations
Rossiter & Cummaro Enterprise
11.2020 - Current
To-Go Specialist
Olive Garden Restaurant
12.2016 - 02.2021
Associate of Arts -
Hillsborough Community College