Summary
Overview
Work History
Education
Skills
Timeline
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Darlyn Mendoza

Paterson,NJ

Summary

Sales Professional with 10 years of experience in driving revenue growth through customer engagement and solution-based selling. Proven track record of exceeding sales targets and improving customer conversion rates. Strong communicator with expertise in building client relationships and contributing to high-performing teams. Bilingual in English and Spanish, enhancing customer interactions and support.

Overview

10
10
years of professional experience

Work History

Sales Consultant

Optimum
Pompton Plains, NJ
11.2023 - Current
  • Drive sales of services, including data plans, cell phones, TVs, and connected devices, while delivering excellent customer service.
  • Ensure achievement of individual and store-wide monthly sales goals, including metrics such as TMPS and customer conversion rates.
  • Assist walk-in customers by identifying needs, recommending solutions, and closing sales to increase store performance overall.
  • Maintain accurate tracking of sales numbers and progress toward store goals.
  • Collaborate with team members to meet and exceed monthly targets while ensuring compliance with company policies.

Family Support Worker

Partnership for Maternal and Child Health NJ
Dover, NJ
04.2022 - 09.2023
  • Provide home visitation to mother and child while promoting health awareness through education, linkage to care, and community resources.
  • Provide information on community resources.
  • Keep records and educate parents on their child’s development.
  • Provide information to promote a healthy home environment.

Private Nanny

Brianda Sosa
Clifton, NJ
02.2021 - 04.2022
  • Created nurturing, safe environments to promote emotional, social, and intellectual growth.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Regulated children's schedules to balance rest, learning, and play.
  • Documented and communicated daily reports outlining each child's daily activities.
  • Followed routines to foster stability and structure in children's lives while parents were away.

Service adviser | Loaner Coordinator

Jack Daniels Volkswagen
Fairlawn, NJ
10.2017 - 04.2020
  • Making sure customers get what they need, closing or opening the store correctly, knowing what type of car parts they need and that they are available for when they come on for their appointment, making follow-up calls, organizing and filing paperwork.
  • Monitored schedules and calendar obligations for executives.
  • Greeted customers, answered general questions, and directed them to appropriate locations.
  • Maintained office safety by screening visitors, updating logs, and issuing temporary passes.
  • Developed reports and documents with Google Docs by taking dictation and transcribing meeting notes.

Lead Concierge

Planned Companies
Secaucus, NJ
02.2017 - 03.2018
  • Concierge at a luxury rental complex of 4,000, working with first responders and giving accurate, detailed accounts in statements and reports of incidents.
  • Direct link between customers and building management.
  • Flexible worker, often assisting management in the reorganization of scheduling and colleagues with shifts and changes.
  • Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.

Footwear Associate

Dick’s Sporting Goods
Wayne, NJ
12.2015 - 08.2017
  • Built and stocked footwear displays to showcase specific styles, brands, and seasonal merchandise.
  • Promoted a welcoming environment by acknowledging customers and engaging in conversation to identify footwear needs.
  • Operated cash register, scanned items, bagged merchandise, and properly handled methods of payment to facilitate accurate sales transactions.

Education

Business Management -

Passaic County Community College
01.2018

Skills

  • Analytical
  • Activities Planning
  • Superior communication skills
  • Database entry
  • Recordkeeping and bookkeeping
  • Billing and coding
  • File and data retrieval systems
  • Scheduling and calendar management
  • Sales and customer service
  • MS Word
  • Outlook
  • Excel
  • QuickBooks
  • Bilingual

Timeline

Sales Consultant

Optimum
11.2023 - Current

Family Support Worker

Partnership for Maternal and Child Health NJ
04.2022 - 09.2023

Private Nanny

Brianda Sosa
02.2021 - 04.2022

Service adviser | Loaner Coordinator

Jack Daniels Volkswagen
10.2017 - 04.2020

Lead Concierge

Planned Companies
02.2017 - 03.2018

Footwear Associate

Dick’s Sporting Goods
12.2015 - 08.2017

Business Management -

Passaic County Community College

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