DARNELL EVERETTE
Jacksonville
Summary
Detail & results oriented professional with more than 11 years of experience in the workforce. Consistently excels in roles that require keen leadership skills & a diplomatic nature. My plethora of experience in the Customer Service Industry has allowed me to garner the necessary skills to lead a team when needed & work alongside others towards a common mission, vision, & goal. I am well organized with the ability to multitask & delegate tasks while maintaining a high level of professionalism. I am fully equipped to complete any task assigned to me efficiently, effectively, & accurately making me an excellent candidate for employment.
Overview
9
9
years of professional experience
Work History
Floor Technician
Baptist Medical Center South
12.2024 - Current
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Cleared trash and debris from rooms and office areas regularly.
- Waxed, buffed and vacuumed floors within the hospital.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Maintained floor cleaning and waxing equipment.
- Operated buffers and burnishers to clean and polish floors.
Environmental Services Housekeeper
Baptist Medical Center South
04.2024 - Current
- Disposed of trash and recyclables each day to avoid waste buildup.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Verified cleanliness and organization of storage areas and carts.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Housekeeper 2
Chester County Hospital
08.2023 - 12.2023
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Waxed and polished wood furnishings to restore faded appearance.
Patient Care Technician
Lankenau Medical Center
07.2022 - 08.2023
- Monitors vital signs & any changes pertaining to patient's overall wellness
- Supports the care of the patient by completing tasks including but not limited to: reporting & recording patient care findings & data in a timely manner, reporting changes regarding the patient's condition efficiently, & securing & providing qualified assistance as needed
- Performs medical assistant duties when required including: DOT drug screens, breath alcohol tests, audiograms, vision tests, phlebotomy, urinalysis, vital signs, & wound care.
Patient Services Representative
University of Pennsylvania Health Systems
03.2018 - 06.2022
- Monitors vital signs & any changes pertaining to patient's overall wellness
- Supports the care of the patient by completing tasks including but not limited to: reporting & recording patient care findings & data in a timely manner, reporting changes regarding the patient's condition efficiently, & securing & providing qualified assistance as needed
- Performs medical assistant duties when required including: DOT drug screens, breath alcohol tests, audiograms, vision tests, phlebotomy, urinalysis, vital signs, & wound care.
Customer Service Associate
Wawa
04.2016 - 05.2021
- Alerted management or proper point of contact for help when problems would arise
- Greeted & engaged with customers by providing information & resolving complaints in order to ensure an enjoyable shopping experience.
Education
Nursing -
Delaware County Community College
Media, PABusiness Management -
Bloomsburg University
Bloomsburg, PAHigh School Diploma -
Monsignor Bonner High School
Drexel Hill, PA06-2012
Skills
- Microsoft Office Suite
- Customer Service
- Data Entry & Analysis
- Patient Care
- Detail & Results Oriented
- Written & Verbal Communication
- Leadership & Delegation
- Collaboration
- Process Improvement
- Hardworking
- Hospitality Background
- Housekeeping
- Stain removal
- Floor maintenance
- Floor buffing
- Pressure washing
Timeline
Floor Technician
Baptist Medical Center South
12.2024 - Current
Environmental Services Housekeeper
Baptist Medical Center South
04.2024 - Current
Housekeeper 2
Chester County Hospital
08.2023 - 12.2023
Patient Care Technician
Lankenau Medical Center
07.2022 - 08.2023
Patient Services Representative
University of Pennsylvania Health Systems
03.2018 - 06.2022
Customer Service Associate
Wawa
04.2016 - 05.2021
Nursing -
Delaware County Community College
Business Management -
Bloomsburg University
High School Diploma -
Monsignor Bonner High School
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