Darnell Harris
St. Clair Shores
Summary
Keen ability to adapt effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase productivity. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Hematological Infusionist
DaViita Care
01.2024 - Current
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Implementation of kidney care, solely responsible for operating dialysis machines, monitoring patients, and maintaining a hygienic environment in a range of healthcare settings.
- Comprehensive, encompassing patient education and emotional support, operational proficiency with dialysis machines, vital signs monitoring, and various administrative tasks to ensure effective treatment and facility operation.
62% improvement rate of hemtological clearance of solutes through dialysis integration
Drug General Merchandising Manager
Kroger
08.2022 - 03.2024
- Achieved sales growth through the development and execution of innovative promotional campaigns targeting specific customer segments.
- Enhanced staff productivity by providing comprehensive training programs focused on product knowledge and customer service skills.
- Achieved sales and profit goals established for the department, monitor and control all established quality assurance standards.
- Direct and supervise all functions, duties and activities for the Drug/GM department. Support the day-to-day functions of Drug/GM operations
- Develop associates on performance of their job and participate in the performance appraisal process; establish performance goals for department and empower associates to meet goals
- Adhere to all of the sanctions that the FDA sets and utilize all of jurisdictional knowledge based on laws in proper ordinance.
- Prepared the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
- Increased store profit margin by 12% by decreasing shrinkage and following anti-theft protocols to a tee.
CORRESPONENCE PROCESSOR
Molina Healthcare
05.2021 - 07.2022
- Computed patient information in compliance with HIPAA
- Consulted with nurses to process paperwork for medical procedure to be approved
- Verified eligibility of medical coverage
- Utilized IDC-10 codes for medical coverage
- Procurement of agile qualities to accomplish team projects.
- Mastered industry-specific software tools to expedite data entry tasks and reduce manual input errors.
- Increased productivity by effectively managing workload and prioritizing tasks.
PATIENT REGISTRATION SPECIALIST
Henry Ford Hospital
03.2021 - 12.2021
- Communicated effectively with insurance companies and external agencies to obtain third-party payments
- Visited patients' rooms to collect needed insurance and financial information
- Confirmed eligibility and verified insurance benefits for planned hospital services
- Liaised with nursing, assisted care and hospice facilities to help coordinate patient transfers
- Used electronic hospital management system to schedule appointments, input insurance information and update patient data.
PATIENT REGISTRATION SPECIALIST/INSURANCE SPECIALIST
Keller Hospital
03.2020 - 02.2021
PHARMACY TECHNICIAN SPECIALIST/IV TECHNICIAN
North Alabama Medical Center
03.2018 - 04.2020
RESIDENT ASSISTANT
Mitchell Hollingsworth Nursing Rehabilitation
12.2018 - 08.2019
PHARMACY TECHNICIAN SPECIALIST
Walgreens
01.2018 - 12.2018
PHARMACY TECHNICIAN
CVS Health
01.2016 - 09.2017
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients
- Counted and labeled prescriptions with correct item and quantity
- Assessed the need of customer based on electronic scripts sent by physicians at satellite medical offices
- Utilized computer filing systems to proper dispense and count medication
- Knowledge on top 300 medications, contraindications, adverse reactions, and medication conflicts.
PATIENT CARE TECHNICIAN
Providence Medical Center
03.2014 - 06.2016
- Liaised between patients and physicians to ensure patient comprehension of treatment plans
- Applied safety precautions to protect staff from biohazardous materials such as blood-borne pathogens
- Applied correct aseptic and sterile techniques and used appropriate personal protective equipment
- Completed equipment proficiency testing and recalibrated machinery to stay within strict performance standards
- Documented vital signs like temperature and blood pressure to track medical symptoms and the progress of treatments
- Ensured complete documentation when entering data into the EMR system.
Education
ALABAMA PHARMACY TECHNICIAN - PHARMACY TECHNICIAN -
Alabama Board of Pharmacy
02.2016
HIGH SCHOOL DIPLOMA - HEALTH SCIENCE -
Fitzgerald High School
06.2010
MEDICAL ASSISTANT CERTIFICATION - MEDICAL BILLING & CODING -
Clintondale Vocational
06.2008
Skills
- Medicare and Medicaid process
- Confidentiality and HIPAA
- Complaint resolution
- Problem solving
- Healthcare Industry
- EMR Systems
- Data Entry
- Customer Accounts Management
- Medical insurance billing coding
- Outpatient surgery coding
- Employee Engagement Analytics
- Problem Resolution
Additional Information
Capable medical administrative professional with 6+ years in patient services and healthcare experience. Adept at directing and documenting patient details and updating EHR and financial systems. Enthusiastic Pharmacy Technician III eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of IV room titration and non-sterile compounding and training in inventory efficacy (Cardinal Health). Motivated to learn, grow and excel in pharmacy.
Languages
Xhosa
Full Professional
Timeline
Hematological Infusionist
DaViita Care
01.2024 - Current
Drug General Merchandising Manager
Kroger
08.2022 - 03.2024
CORRESPONENCE PROCESSOR
Molina Healthcare
05.2021 - 07.2022
PATIENT REGISTRATION SPECIALIST
Henry Ford Hospital
03.2021 - 12.2021
PATIENT REGISTRATION SPECIALIST/INSURANCE SPECIALIST
Keller Hospital
03.2020 - 02.2021
RESIDENT ASSISTANT
Mitchell Hollingsworth Nursing Rehabilitation
12.2018 - 08.2019
PHARMACY TECHNICIAN SPECIALIST/IV TECHNICIAN
North Alabama Medical Center
03.2018 - 04.2020
PHARMACY TECHNICIAN SPECIALIST
Walgreens
01.2018 - 12.2018
PHARMACY TECHNICIAN
CVS Health
01.2016 - 09.2017
PATIENT CARE TECHNICIAN
Providence Medical Center
03.2014 - 06.2016
ALABAMA PHARMACY TECHNICIAN - PHARMACY TECHNICIAN -
Alabama Board of Pharmacy
HIGH SCHOOL DIPLOMA - HEALTH SCIENCE -
Fitzgerald High School
MEDICAL ASSISTANT CERTIFICATION - MEDICAL BILLING & CODING -
Clintondale Vocational
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