Darnell Kelly
Baltimore,MD
Summary
Im a responsible, dedicated hard worker looking to build a career within a company, where leadership abilities and the willingness to learn are essential to growth. Im confident my excellent communication skills, problem solving capabilities and mediation abilities make me an ideal candidate for this position.
Overview
10
10
years of professional experience
Work History
School Safety Assistant
Baltimore County Public School System
Baltimore, MD
08.2023 - Current
- Responded quickly to emergency situations in order to minimize damage or injury.
- Participated in risk assessments to evaluate existing conditions or processes for potential hazards.
- Investigated incidents to determine root causes and corrective actions.
- Ensured that all safety policies, procedures, rules, and regulations were followed by all students.
- Assisted in conducting regular fire drills with staff members in order to prepare them for real emergencies.
- Inspected premises to identify safety issues and non-conformity.
- Supported the S.E.L. team with issues involving troubled students.
Driver/Helper
George J. Falter
Halethorpe, MD
05.2021 - 08.2023
- Documented delivery information, updating after each stop.
- Dropped off items at customer locations.
- Requested customer signatures for deliveries.
- Coordinated paperwork for customer goods delivery.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
Driver
Borden Transportation
Elkridge, MD
05.2017 - 10.2022
- Consistently provided friendly and fast service, resulting in high number of repeat clients and referrals.
- Applied knowledge of GPS mapping and local traffic conditions to plan efficient, disruption-free routes.
- Transported high-value clients with professionalism and discretion.
- Achieved consistently high customer scores due to exceptional service.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Supervised driver teams, created shift schedules and maintained reservation calendar.
- Implemented marketing and other strategic plans to generate new business.
Loss Prevention/Assistant Store Manager
Dollar General
Baltimore, MD
04.2018 - 08.2019
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Driver
George J. Falter
Halethorpe, MD
12.2015 - 11.2016
- Dropped off items at customer locations.
- Requested customer signatures for deliveries.
- Lifted boxes and products with correct safety gear and techniques.
- Used hand truck to deliver heavy or multiple packages to business and residential locations.
- Documented delivery information, updating after each stop.
- Coordinated paperwork for customer goods delivery.
Project Manager
City Wide Maintenance
Towson, MD
01.2015 - 08.2015
- Built and established strong partnerships with teams, vendors and contractors.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Conducted periodic inspections of job sites for quality and progress.
- Created team objectives and roles with specific goals outlined for each individual.
Education
Electrical Certificate - Electrical
TESST College of Technology
Baltimore, MD03.2006
Some College (No Degree) - Undecided
The Community College of Baltimore County
Catonsville, MDSkills
- Organization
- Policy Adherence
- Client Rapport
- Client Relations
- Conflict Management
- Prioritization
- Problem Resolution
- Customer Service
Languages
Spanish
Elementary
Timeline
School Safety Assistant
Baltimore County Public School System
08.2023 - Current
Driver/Helper
George J. Falter
05.2021 - 08.2023
Loss Prevention/Assistant Store Manager
Dollar General
04.2018 - 08.2019
Driver
Borden Transportation
05.2017 - 10.2022
Driver
George J. Falter
12.2015 - 11.2016
Project Manager
City Wide Maintenance
01.2015 - 08.2015
Electrical Certificate - Electrical
TESST College of Technology
Some College (No Degree) - Undecided
The Community College of Baltimore County