Darnell Prudent
Brooklyn,NY
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
Jewel Human Services
Brooklyn, NY
12.2023 - Current
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Assisted individuals in development of social skills to become integrated in community.
- Used approved crisis intervention techniques in emergency situations.
- Assisted individuals in learning and developing new skills.
- Instructed individuals in self-advocacy skills to increase autonomy and decision-making abilities.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Game Crew
Brooklyn College
Brooklyn, NY
10.2022 - 06.2023
- Inventoried equipment and supplies to support team needs and keep program operating smoothly.
- Performed regular maintenance checks on all equipment and machinery used in production processes.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
SYEP Employee
Sesame Flyers
Brooklyn, NY
06.2019 - 08.2021
- Planned, coordinated and conducted activities for program participants.
- Promoted teamwork among the group by leading team building exercises.
- Participated in team meetings to plan activities and discuss improvements.
Education
High School Diploma -
High School For Medical Professions
Brooklyn, NY06-2022
BBA - Marketing
Brooklyn College
Brooklyn, NYSkills
- Critical thinking
- Optimization
- Attention to detail
- Customer service
- Consumer behavior
- Problem Solving
Affiliations
- Musician
- Athlete
- Gamer
Accomplishments
- 2024 Deans List
Languages
English
Full Professional
Timeline
Direct Support Professional
Jewel Human Services
12.2023 - Current
Game Crew
Brooklyn College
10.2022 - 06.2023
SYEP Employee
Sesame Flyers
06.2019 - 08.2021
High School Diploma -
High School For Medical Professions
BBA - Marketing
Brooklyn College
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