Darnell Ramirez
Phoenix,AZ
Summary
Motivated and experienced worker in the restaurant industry with a proven track record of providing excellent customer service and ensuring timely and accurate order delivery. Skilled in multitasking and problem-solving, maintaining a positive attitude in fast-paced environments. Professional bartender with extensive knowledge of spirits and the ability to engage customers on a personal level. Friendly, open, and committed to building a loyal customer base by consistently providing positive service experiences. Dedicated to upholding the highest standards of customer service and safe food handling practices in large-scale casual dining establishments. Well-versed mixologist with a diverse menu of memorized drink recipes. Friendly bartender with exceptional listening and communication skills. Takes pride in keeping work area clean, stocked, and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high volumes of patrons. Results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to consistently deliver impactful solutions that enhance organizational performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender/Server/Prep
The Party Staff
10.2021 - Current
- Prepared and served food and beverages to customers
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Communicated effectively with kitchen staff regarding customer allergies or special requests
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
Bartender
Xanterra
05.2022 - 08.2023
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills
- Identified potential issues related to intoxication levels among customers and took appropriate action when necessary
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences
Bartender
SSP America
04.2017 - 10.2021
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Handled cash drawer accurately throughout shift including opening and closing out register each day
Bartender
Grimaldi's Pizzaria
11.2014 - 06.2016
- Check identification of customers to verify age requirements for purchase of alcohol
- Clean glasses, utensils, and bar equipment
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
Education
Hastings High School
Hastings, MISkills
- Quality Control
- Sales Expertise
- Bill Computation
- Food Preparation and Safety
- Stocking and Replenishing
- Cash Handling
- Bar restocking
- Basic accounting
- Safe service compliance
- Mixology
- Health codes compliance
- Service-oriented mindset
- Clear and effective communication
- Beer and wine recommendations
Certification
- Learn2Serve
- TIPS Course
- Title 4
Timeline
Bartender
Xanterra
05.2022 - 08.2023
Bartender/Server/Prep
The Party Staff
10.2021 - Current
Bartender
SSP America
04.2017 - 10.2021
Bartender
Grimaldi's Pizzaria
11.2014 - 06.2016
Hastings High School
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