Darnell Smith
New York,NY
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Effective Porter adept in promoting and managing workplace safety by efficiently identifying and reporting potential hazards. Eagerly pursuing challenging new role to apply superior cleaning and organization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Night Porter
WeWork
New York, New York
03.2019 - 05.2022
- Cleaned and organized 1, 2, and 3
- Communicated with coworkers and managers about completed duties
- Sanitized high-traffic areas and equipment with approved cleaning supplies
- Stored guest valuables in safe and individual boxes for security
- Managed over 50 customer calls per day'. or, " Increased sales by 10%".
Scheduling Assistant
Good Heart Helping Hands LLC
New York, New York
03.2016 - 03.2019
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Led team of 5 scheduling coordinators
Education
High School Diploma -
Hiram High School
Hiram, GA05.2006
Skills
- Online Bookings Management
- Inquiry Response
- Handling Procedures
- Inventory Restocking
- Data Gathering
- Lobby Maintenance
Certification
- Certificate Of Achievement , Vocal- NY - 2 yr
- Food Handlers Training - 1 yr
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Night Porter
WeWork
03.2019 - 05.2022
Scheduling Assistant
Good Heart Helping Hands LLC
03.2016 - 03.2019
High School Diploma -
Hiram High School
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