Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Darnella Campbell

Chicago,IL

Summary

Demonstrated exceptional customer service and multitasking skills, significantly enhancing dining experiences without compromising service quality. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Server

J. Alexander's Restaurant
Northbrook, IL
08.2022 - 08.2024
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.

Lead Server

Reunion
Chicago, IL
08.2019 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.

Host/Server

Land and Lake Kitchen
Chicago, IL
09.2016 - 08.2019
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Answered customer questions about hours, seating, and menu information.

  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

High School Coursework -

Sister Jean Hughes School
Chicago, IL
12.2015

Skills

  • Exceptional customer service
  • Hospitality service expertise
  • Safe Food Handling
  • Memory retention
  • High-volume dining
  • Wine service

Certification

  • ServSafe Food Handler Certification - National Restaurant Association.

Timeline

Lead Server

J. Alexander's Restaurant
08.2022 - 08.2024

Lead Server

Reunion
08.2019 - 08.2022

Host/Server

Land and Lake Kitchen
09.2016 - 08.2019

High School Coursework -

Sister Jean Hughes School
Darnella Campbell