Professional Objective: Dedicated Certified Professional Coder with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Hi, I’m
Darnella Renee Orr
Harrison,TN
Summary
Overview
19
years of professional experience
1
Certified Professional Coder
1
Certified Electronic Health Record Specialist
1
Certified Nurse Aide
Work History
Medical Personnel Services (Cempa Community Care)Chattanooga, TN
Scanner
01.2023 - 05.2023
Job overview
- Gathered, sorted and scanned documents to enter into computer system.
- Documented lending and receiving of records from storage to track and safeguard files.
- Provided access to records for digital and non-digital storage and retrieval.
- Supported staff by allowing access to records for viewing or processing, and followed up for return of original records for proper storage.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
CHI Memorial Regional Sleep ClinicChattanooga, TN
Office Clerk Assistant
04.2022 - 01.2023
Job overview
- CHI MEMEORIAL REGIONAL SLEEP CLINIC
- Met challenging quotas for productivity and accuracy of work.
- Assisted Dr, Nurse Practitioners and Medical Assistant by pulling documentation and organizing files for review.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Checked documentation for accuracy and validity on updated systems.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Handled incoming business and client requests for information.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
- Delivered clerical support by handling range of routine and special requirements.
- Handled client correspondence and tracked records to foster office efficiency.
- Received and routed business correspondence to correct departments and staff members.
- Assisted team members with administrative requirements by expertly using diverse office software.
- Responded to requests for information from various individuals by providing specific documents at requested time.
- Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
- Alerted customers about specific account issues, updates and changes to account information.
CHI MEMORIAL REGIONAL SLEEP CLINICChattanooga, TN
Medical Assistant Technician
04.2022 - 01.2023
Job overview
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected pertinent data and calculations to aid physician in interpreting results.
Signature HealthCARE Of ClevelandChattanooga, TN
Certified Nurse Aide
08.2018 - 12.2022
Job overview
- SIGNATURE HEALTHCARE OF CLEVELAND
- Maintain records of patients' health condition; monitor daily progress, landmarks, and shortfalls
- Inform nurses of new developments in patients' health!
- Team up with therapy department in adjusting patient's treatment techniques
- Aide patients' mobility and ensure environment is safe and void of obstacles that could cause harm
- Ensure that the patient's needs are met as this could affect their response to treatment and general well-being
- Provide a full emotional support system for the patient.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Medical Personnel Services (NEPHROLOGY ASSOCIATES)Cleveland , TN
COVID-19 Screener
01.2022 - 04.2022
Job overview
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Donned and removed personal protective equipment (PPE) per company protocols.
- Protected individual confidentiality as prescribed by local, state and federal mandates.
- Disinfected tools, equipment and surfaces between patients.
- Completed necessary reports and documentation on time and to specifications.
- Inspected equipment for defects and completed basic repairs.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
Medical Personal Services( GALEN ADMINISTRATIVE)Chattanooga, TN
Covid-19 Coder
10.2021 - 12.2021
Job overview
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
- Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Correctly coded and billed various Covid-19 claims.
Signature Healthcare Of ClevelandCleveland, TN
BUSINESS OFFICE INTERN
08.2019 - 12.2019
Job overview
- Signature Healthcare of Cleveland
- I conducted a variety of general administrative tasks as assigned
- Assisted with processing mail, bookkeeping, data entry and office supplies requests
- Assisted with archiving, storage management, Greet guests and the public, answer, and route phone calls
- Performed office-related support tasks and clerical functions.
- Educated staff on organizational mission and goals to help employees achieve success.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
Education
Academy of Allied Health CareersChattanooga, TN
Certified Professional Coder from AAPC
04.2021
University Overview
Academy of Allied Health CareersChattanooga, TN
Electronic Healthcare Specialist from NHA
04.2021
University Overview
Chattanooga State Community CollegeChattanooga, TN
Office System Specialist from Business Administration, Administrative Professional Technology
05.2021
University Overview
- As systems specialists I was trained maintain, troubleshoot, and install information and computer systems.
- To identify the software, data, and hardware needs of companies.
- To manage, lead, and coordinate technical support for new software, upgrades, and products.
- Also, to configure systems for the users and assess data from different sources to make a decision.
Chattanooga State Community CollegeChattanooga, TN
Associate of Applied Science from Business
07.2020
University Overview
- Integrated Office Applications
- Database Applications
- Business Communications
- Spreadsheet Applications
- Principles of Accounting I
- Administrative Office Management
- Principles of Marketing
Skills
- Multi-Line Phone Proficiency
- Self Starter
- Medical Terminology
- Time Management
- Insurance Eligibility Verification
- Excel Spreadsheets
- Issue Resolution
- Prioritizing Work
- Verbal and Written Communication
- Office Management Software
- Insurance Eligibility Verifications
- Patient Charting
- Billing and Coding
Certification
- Certified Professional Coder
- Electronic Healthcare Specialist
- Certified Nurses Assistant
Timeline
Scanner
Medical Personnel Services (Cempa Community Care)
01.2023 - 05.2023
Office Clerk Assistant
CHI Memorial Regional Sleep Clinic
04.2022 - 01.2023
Medical Assistant Technician
CHI MEMORIAL REGIONAL SLEEP CLINIC
04.2022 - 01.2023
COVID-19 Screener
Medical Personnel Services (NEPHROLOGY ASSOCIATES)
01.2022 - 04.2022
Covid-19 Coder
Medical Personal Services( GALEN ADMINISTRATIVE)
10.2021 - 12.2021
BUSINESS OFFICE INTERN
Signature Healthcare Of Cleveland
08.2019 - 12.2019
Certified Nurse Aide
Signature HealthCARE Of Cleveland
08.2018 - 12.2022
Academy of Allied Health Careers
Certified Professional Coder from AAPC
Academy of Allied Health Careers
Electronic Healthcare Specialist from NHA
Chattanooga State Community College
Office System Specialist from Business Administration, Administrative Professional Technology
Chattanooga State Community College
Associate of Applied Science from Business
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