Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darnell R Jones

Washington,DC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.

Overview

17
17
years of professional experience

Work History

Emergency Dispatcher

8-koi
03.2023 - Current
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
  • Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
  • Reduced risks and emergency response issues by observing public safety field units.

Emergency Department Technician

United Medical Center
10.2019 - Current
  • Assisted doctors with examinations of patients by taking vital signs and drawing blood.
  • Administered first aid treatment and life support to care for sick or injured individuals.
  • Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
  • Assessed extent and nature of injury or illness to prioritize and establish medical procedures.
  • Utilized hospital beds and wheelchairs to transport patients throughout hospital.
  • Assisted with resuscitation, CPR and emergency airway procedures.
  • Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
  • Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
  • Quickly responded to codes and cardiac monitor alarms.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Applied orthopedic devices like traction and OCL splints.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
  • Safely transported patients by wheelchair, stretcher or bed to other units.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Carried out phlebotomy procedures and watched for adverse reactions.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Liaised between nurses, physicians, patients, and visitors.
  • Decontaminated and sanitized all equipment, instruments and supplies.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Assisted patients with limited mobility in dressing and undressing, bathing and other day-to-day needs.
  • Inserted peripheral IVs and administered non-medication IV fluids.
  • Provided triage, first-aid and referral to outside medical providers during workplace injury or medical emergency.
  • Used Meditech to maintain records of patient care, condition and progress and reported and discussed observations with Physicians and other nursing staff.

Emergency Department Technician

George Washington University Hospital
02.2022 - 02.2023
  • Assisted doctors with examinations of patients by taking vital signs and drawing blood.
  • Administered first aid treatment and life support to care for sick or injured individuals.
  • Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
  • Assessed extent and nature of injury or illness to prioritize and establish medical procedures.
  • Utilized hospital beds and wheelchairs to transport patients throughout hospital.
  • Used Centrix and Meditech to maintain records of patient care, condition and progress and reported and discussed observations with nursing staff and Physicians.
  • Assisted with resuscitation, CPR and emergency airway procedures.
  • Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
  • Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.

Phlebotomist

All Medical Personnel
02.2017 - 09.2020
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Reviewed patient records for accuracy and completeness.
  • Conducted venipuncture and other CT procedures.
  • Organized daily work based on collection priority.
  • Packaged and shipped specimens to central lab daily.
  • Monitored patients for reactions and verified sample quality.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Obtained blood specimens by performing venipunctures and finger sticks [Number] times per day.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.

Patient Care Technician

Howard University Hospital
03.2017 - 05.2019
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Collected and transported specimens to prepare for lab testing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assembled admissions pages and added new pages to patients' charts.
  • Helped patients complete activities of daily living.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Cleaned, sanitized and moved hospital equipment.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Responded to emergency situations to help with lifting and transporting patients.
  • Collected laboratory specimens, dropped off at laboratories and picked up test results.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Provided transportation services for med surge patients in hospital environment using appropriate equipment.

Advanced Patient Care Technician

Washington Hospital Center
03.2006 - 10.2017
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Assembled admissions pages and added new pages to patients' charts.
  • Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Collected and transported specimens to prepare for lab testing.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
  • Documented observations and baseline measurements in medical records.
  • Provided care for patients based on physical, psychological, educational and safety criteria.
  • Adhered to strict infection control measures and verified proper cleaning and sanitation of respiratory equipment prior to each use.
  • Optimized machinery and obtained consistent, accurate results through proper equipment calibration.
  • Reviewed available supplies, identified deficiencies and located necessary materials to meet operational demands.
  • Setup oxygen, CPAP and BiPAP machines for patients requiring breathing treatments.
  • Checked patient identifying information against records to uphold strict security, safety and regulatory standards.
  • Questioned patients about medical backgrounds to obtain accurate health history data and optimize treatment plans.
  • Gathered, charted and analyzed patient history data and discussed key points with clinicians.
  • Collected, evaluated and set up both sterile and non-sterile surgical supplies, instruments and equipment.
  • Oversaw needs of patients in long-term healthcare center, consistently providing high level of quality care.
  • Educated patients and caregivers on proper ways to use breathing apparatuses at home.
  • Monitored patients throughout surgical procedures and tests by using devices such as video recorders and EEGs.
  • Provided emergency care such as artificial respiration, external cardiac massage or assistance with cardiopulmonary resuscitation.
  • Met with nursing team members and assessed patient medical records, making appropriate changes to respiratory care and therapy to enhance outcomes.
  • Made emergency visits to resolve equipment problems.

Education

No Degree - Nursing

Stratford University
Falls Church, VA

MEDICAL OFFICE/PHLEBOTOMY - HEALTHCARE

Sanz School
Washington, DC

PHLEBOTOMY/MEDICAL ASSISTANT - HEALTHCARE

MEDCA
Washington, DC
04.2013

No Degree - CORE CREDITS

UDC
Washington, DC
06.2002

CERTIFIED NURSING ASSISTANT - HEALTHCARE

VMT
Washington, DC
2000

Skills

  • Onsite Visits
  • Employee Supervision
  • System Maintenance
  • Data Entry
  • Information Documentation
  • Emergency Call Routing
  • Emergency Assistance
  • Reference Assistance
  • Information Intake
  • Dispatcher Monitoring
  • Emergency Medical Dispatching
  • Administrative Support
  • Prioritizing Effectively
  • Departmental Support

Timeline

Emergency Dispatcher

8-koi
03.2023 - Current

Emergency Department Technician

George Washington University Hospital
02.2022 - 02.2023

Emergency Department Technician

United Medical Center
10.2019 - Current

Patient Care Technician

Howard University Hospital
03.2017 - 05.2019

Phlebotomist

All Medical Personnel
02.2017 - 09.2020

Advanced Patient Care Technician

Washington Hospital Center
03.2006 - 10.2017

No Degree - Nursing

Stratford University

MEDICAL OFFICE/PHLEBOTOMY - HEALTHCARE

Sanz School

PHLEBOTOMY/MEDICAL ASSISTANT - HEALTHCARE

MEDCA

No Degree - CORE CREDITS

UDC

CERTIFIED NURSING ASSISTANT - HEALTHCARE

VMT

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