Performed hourly rounds and responded promptly to call lights.
Transferred, admitted and discharged patients, complying with principles of safe patient handling.
Participated in multi-skilled activities, supporting patient-centered approach to achieving desired outcomes.
Collected data regarding patients' diseases, conditions and treatment plans.
Patient Registration Coordinator
Advent Health Orlando
Orlando Fl
11.2023 - 07.2025
Greet and assist patients, visitors, and families in a professional and courteous manner.
Answer phone calls, respond to inquiries, and direct calls appropriately.
Register new and returning patients by collecting accurate demographic, medical, and insurance information.
Verify patient identity following hospital or clinic protocols.
Ensure all required forms are completed, signed, and scanned into the system.
Insurance & Financial Processing Verify insurance coverage and eligibility before services are rendered.
Obtain pre-authorization or referrals when required.
Inform patients of copays, deductibles, or self-pay responsibilities, and collect payments.
CAREGIVER
Consumer direct care network
Orlando, FL
01.2018 - 07.2020
Working in the home and helped my client with daily activities, such as bathing and bathroom functions, feeding, grooming, taking medication, and some housework.
Also help clients make and keep appointments with doctors, provide or arrange transportation and serve as a companion for my client.
FRONT DESK AGENT
Rosen hotel
02.2019 - 03.2020
Front desk agent, responsible for checking guests in and out of hotel, collecting payments and attending to guests needs.
Resolved guest issues with creative solutions, escalating major concerns to management.
Interacted kindly with guests, offering assistance and support.
Issued room keys and delivered instructions to bellhops.