Summary
Overview
Work History
Education
Skills
Timeline
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Darniel Robinson

Raleigh,NC

Summary

Personable and detail-focused, excelling in creating pristine and polished finishes. Possesses comprehensive understanding of car detailing techniques and proficient in using specialized cleaning tools and products. Dedicated to delivering exceptional results and enhancing customer satisfaction through meticulous attention to vehicle aesthetics.

Overview

13
13
years of professional experience

Work History

Car Sales Manager

Deals On Wheels and Automotive Services LLC
01.2015 - 04.2021
  • Established strong partnerships with local businesses for cross-promotion opportunities that generated additional leads.
  • Organized promotional events and initiatives to attract new customers and generate interest in dealership offerings.
  • Optimized dealership''s online presence by updating website content regularly, ensuring accurate vehicle listings with attractive photos and descriptions.
  • Mentored new sales staff members, guiding them through company procedures and product knowledge training.
  • Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales.
  • Added and maintained key tags, inspection decals and window stickers for 30 vehicles on sales lot.
  • Parked vehicles in visually appealing ways to attract customer attention and increase sales.
  • Maintained attractive, tidy parking lot for [Type] dealership.
  • Drove automobiles to other dealerships or vendors for pickups and deliveries..
  • Managed relationships with transportation providers for timely delivery of new vehicles to the lot, reducing idle time before sale or lease initiation.
  • Picked up and delivered customers using dealership vehicles.
  • Protected vehicles from storm damage by removing debris from lot.

Car Salesperson

Zooming Auto Sales
03.2012 - 12.2015
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Operated Wayne Reaves Software
  • Worked with 3rd party companies to sell deals in house.
  • Managed inventory control effectively by closely monitoring stock levels, coordinating timely vehicle purchases, and maintaining organized lot displays.
  • Conducted thorough analyses of competitor pricing strategies to remain competitive within the market while maximizing profit margins.
  • Adapted sales approach during economic downturns by offering flexible financing options and focusing on budget-friendly vehicles, maintaining consistent revenue streams.

Towing Operator/ Mechanic

R&B Auto
02.2008 - 04.2012
  • Handled challenging situations calmly under pressure, making critical decisions quickly for successful resolution of incidents requiring towing services.
  • Enhanced customer satisfaction by providing timely and efficient towing services.
  • Ensured the safe transportation of vehicles with proper securing techniques and equipment usage.
  • Navigated traffic efficiently during high-stress situations to ensure timely arrival at designated locations.
  • Conducted vehicle assessments to determine appropriate towing methods, minimizing potential damage during transport.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.

Education

High School Diploma -

Cornerstone Christian Correspondent School
Townsend, GA
06-2000

Skills

  • Interior and exterior cleaning
  • High-pressure washing
  • Relationship building
  • Adherence to safety protocols
  • Strategic planning
  • Alloy wheel cleaning
  • Sales techniques
  • Steam cleaning mastery
  • Chrome polishing
  • Trim restoration
  • Engine bay cleaning
  • Carpet shampooing
  • Skilled stain removal
  • Buffing and waxing
  • Efficient vacuuming techniques
  • Expert upholstery cleaning
  • Deep interior detailing
  • Odor elimination expertise
  • Communication
  • Problem-solving

Timeline

Car Sales Manager

Deals On Wheels and Automotive Services LLC
01.2015 - 04.2021

Car Salesperson

Zooming Auto Sales
03.2012 - 12.2015

Towing Operator/ Mechanic

R&B Auto
02.2008 - 04.2012

High School Diploma -

Cornerstone Christian Correspondent School

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Darniel Robinson