Darnisha Horne
Fort Bliss,TX
Summary
Trustworthy U.S ARMY, PFC 88M with background participating in and supporting all types of combat missions. Disciplined in following orders and working with others to complete tasks. Poised and calm in stressful, high-pressure situations. Also a licensed pre-school teacher with as well as, an 1-2 years experience call representative with medicare through Maximus.
Overview
4
4
years of professional experience
Work History
Motor Transport Operator
US Army Fort Bliss
Fort Bliss, TX
01.2021 - Current
- Inspected vehicles and completed daily maintenance actions.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Reported defects, damage and accidents to proper personnel.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Oversaw handling and transportation of more than $1M in equipment while deployed to SOUTH KOREA.
- Operated with safety and skill to avoid accidents and delays.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Dropped and hooked trailers and changed configuration of equipment.
- Fastened chains, straps, covers and binders to secure load during transit.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Call Center Representative
Maximus Federal Services
09.2020 - 12.2020
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion and access to services.
Daycare Assistant Teacher
Creative World Childrens Academy
07.2020 - 12.2020
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Kept notes of behavior issues, food served and medications administered to children.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Cashier
Dunkin Doughnuts
06.2019 - 05.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Sales Associate
Learning Express Toy Store
06.2019 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Lennard High School
Ruskin, FL05.2020
Skills
- Work Logging
- Critical Thinking
- Organization and Time Management
- Front Desk Operations
- Cleaning and Sterilizing
- Communication
- Team work
Timeline
Motor Transport Operator
US Army Fort Bliss
01.2021 - Current
Call Center Representative
Maximus Federal Services
09.2020 - 12.2020
Daycare Assistant Teacher
Creative World Childrens Academy
07.2020 - 12.2020
Cashier
Dunkin Doughnuts
06.2019 - 05.2020
Sales Associate
Learning Express Toy Store
06.2019 - 12.2019
High School Diploma -
Lennard High School
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