DAROUNY MENNA
Santa Barbara Auto Group
Santa Barbara,CA
21
years of professional experience
Dynamic finance management professional with extensive experience in auto financing operations and a deep understanding of financing procedures and credit options that enhance credit decision support. Proven track record in supervising diverse teams, fostering consistent performance, and promoting collaboration among staff to achieve organizational goals. Expertise in maintaining accurate customer database records ensures timely follow-up and significantly improves customer satisfaction. Strong communication and organizational skills facilitate seamless daily coordination, driving dependable results in both independent and team-oriented environments.
Work History
Finance Manager
7 Years 2 Months- Tracked customer loan applications, supporting efficient approval workflow processing.
- Coordinated automotive purchase support, guiding customers through each buying step to enhance satisfaction.
- Reviewed documentation, identifying financial discrepancies to ensure accuracy and compliance.
- Led negotiations for major contracts, achieving favorable terms and significant cost savings.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
Accounting Clerk
2 Years 6 Months- Managed financial records ensuring accuracy and compliance with accounting standards.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions to maintain accurate financial records.
- Prepared documents, reports, and presentations using advanced software to streamline financial communication.
- Collaborated with external auditors during the annual audit process, providing documentation and addressing concerns to ensure compliance and accuracy.
Business Development Center Representative
11 Years- Managed inbound customer inquiries, delivering accurate information and achieving high customer satisfaction.
- Coordinated follow-up emails and outreach with potential clients, enhancing lead engagement throughout the sales funnel.
- Maintained detailed records of client interactions in CRM systems, ensuring information accessibility for future reference.
- Verified work aligned with service levels agreed and client requirements.
Education
Skills
Financial planning
Cost projection skills
Lender relationships
Financial sales strategy
Revenue management
Digital contract management
Client relationship management
Sales professional
Business development
Accomplishments
- Increased average F&I profit per vehicle retailed (PRU) from $1,200 to $1,850 within 12 months by implementing structured presentation menus and proven menu-selling techniques.
- Exceeded monthly department gross profit targets by an average of 22% across six consecutive quarters.
- Increased annual dealership margins by $1.8M through expanded backend product penetration, including Vehicle Service Contracts (VSCs), GAP, and key replacement products.
- Negotiated and expanded lending programs with 20+ prime and subprime financial institutions, increasing overall credit approval rates by 25%.
- Optimized lender-mix strategies to secure competitive financing rates and improve closing rates on financed vehicle transactions.
- Maintained 100% compliance with federal and state automotive financing requirements, including TILA, FCRA, Red Flags Rule, and Safeguards Rule, with zero findings during internal and external audits.
- Streamlined loan-document processing through Dealertrack and CDK Global, reducing average transaction paperwork completion time by 30%.
Timeline
Finance Manager
Santa Barbara Auto Group
08.2019 - CurrentRead More
Accounting Clerk
Santa Barbara Auto Group
02.2017 - 08.2019Read More
Business Development Center Representative
Santa Barbara Auto Group
02.2006 - 02.2017Read More
Santa Barbara City College
Read More