Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Darrci Ashlock

Elizabethtown,KY
Darrci Ashlock

Summary

A seasoned Service Manager with a proven track record at Coltons Steak House, I excel in culture development and customer satisfaction measurement. Leveraging strategic business planning and upselling, I've adeptly turned challenges into opportunities, enhancing patronage and team performance. My diverse roles, from cook to manager, underscore my adaptability and commitment to excellence.

Overview

24
years of professional experience

Work History

IN N OUT Burger

Service Manager
05.2003 - 06.2003

Job overview

This was a short term position I had before moving to Kentucky.

In N Out Burger

Cook
07.2000 - 06.2003

Job overview

My first job entailed fry cook, line cook and front service cashier. Eventually I was trained and worked shortly as a service manager before moving out of state.

Coltons Steak House

Service Manager
11.2022 - Current

Job overview

  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Maintained front of house scheduling.

Coltons Steak House

Server
02.2012 - 11.2020

Job overview

I worked as a server, line cook and meat cutter during this time period.

Rafferts

Prep Cook
12.2003 - 05.2004

Job overview

Raffertys

Host
07.2003 - 11.2003

Job overview

Here I worked as a front of house host.

Education

Golden West College
Huntington Beach, CA

Certification from Language Interpretation And Translation

University Overview

Skills

  • Culture development
  • Customer satisfaction measurement
  • Strategic business planning
  • Upselling

Timeline

Service Manager
Coltons Steak House
11.2022 - Current
Server
Coltons Steak House
02.2012 - 11.2020
Prep Cook
Rafferts
12.2003 - 05.2004
Host
Raffertys
07.2003 - 11.2003
Service Manager
IN N OUT Burger
05.2003 - 06.2003
Cook
In N Out Burger
07.2000 - 06.2003
Golden West College
Certification from Language Interpretation And Translation
Darrci Ashlock