Darrel McIntire
Lowes Home Improvment
New Albany,IN
31
years of professional experience
Dependable delivery driver with expertise in route management and customer service. Proven ability to enhance delivery efficiency, ensuring timely and accurate orders while fostering strong client relationships.
Work History
Delivery Driver
17 Years 5 Months- Delivered customer orders efficiently, ensuring timely arrival and satisfaction.
- Implemented route optimization strategies, reducing delivery times and increasing operational efficiency.
- Trained new drivers on safe driving practices and company procedures to ensure compliance.
- Resolved customer inquiries regarding deliveries, enhancing overall service experience.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Operated delivery vehicles while adhering to safety protocols and traffic regulations.
- Assisted in loading and unloading materials, optimizing space in delivery vehicles.
- Maintained accurate delivery logs, tracking shipments and customer interactions consistently.
Estimating Coordinator
6 Years 2 Months- Coordinated project estimates by analyzing specifications and requirements to ensure accuracy and completeness.
- Collaborated with sales and procurement teams to develop competitive pricing strategies for materials.
- Streamlined estimating processes by implementing new software tools, enhancing efficiency and reducing turnaround time.
- Provided training and mentorship to junior staff on best practices in estimation procedures and software usage.
- Reviewed and validated project bids, ensuring compliance with company standards and client expectations.
Store Manager
6 Years 11 Months- Directed daily store operations to optimize customer experience and ensure efficient workflow.
- Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
- Implemented inventory management systems to streamline stock control and reduce discrepancies.
- Analyzed sales data to identify trends, driving strategic decisions for merchandise placement and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Associate of Science - Business Management And Marketing
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Dependable and reliable
Loading and unloading
Commercial driving
Route management
Forklift operation
Timeline
Delivery Driver
Lowes Home Improvment
03.2009 - CurrentRead More
Estimating Coordinator
Stock Builder Supply
01.2003 - 03.2009Read More
Store Manager
84 Lumber
02.1996 - 01.2003Read More
Vincennes University
Associate of Science from Business Management And Marketing
Read More