Darrell Bruce Jr
New York,NY
Summary
Dedicated, self-motivated professional with an extended background in operations, customer service, and entertainment production.
Overview
7
7
years of professional experience
Work History
Management Trainee
Enterprise Holdings Inc., Rent-A-Car
09.2022 - Current
- Handled day-to-day customer or client questions via telephone or email.
- Promoted and up-sold products and services to meet the needs of customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Excellent ability to work with insurance companies
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Drove safely in various weather and road conditions to avoid accidents.
Operations Manager
Local 813 Trust Fund
12.2019 - 05.2021
- Coordinated and Designed a file digitizing project for Local 813 to ensure document retention.
- Managed inventory and supply chain operations to deliver goods and services timely and accurate.
- Negotiated contracts with vendors and suppliers to obtain the best pricing and terms.
- Trained new employees on proper protocols and customer service standards.
Music Production Apprentice
Engine Room Audio
05.2019 - 11.2020
- Assist head engineer during recording sessions with studio clients, including I/O monitoring in
- DAW during the recording process, setting up AVID Pro Tools session and configuring headphone monitoring
- Apprentice in signal flow, sound design, audio recording, editing, vocal production, and mixing through direct involvement in studio sessions
- Responsible for microphone placement and connections following a predetermined signal path
- Effectively mic, record, and comp multiple instruments including live drums, guitar, and vocals
- Ensure space orderliness and stocking, host clients, and give an orientation of the premises
Legislative Aide
New York State Senate
01.2017 - 06.2017
- Answered constituent letters and assisted constituents on federal matters.
- Provided information on and generated ideas for press, mass mailings, and newsletters.
- Scheduled, coordinated, and monitored projects while assisting various departments with tasks.
- Monitored legislative developments within committees and wrote floor speeches for members.
- Drove Senator to appointments, and maintained timely scheduling.
Education
Bachelor of Science - Public Affairs
Baruch College
05.2016
Associate of Liberal Arts - undefined
Nassau Community College
12.2013
Skills
- Customer Service
- Speech/poetry writing
- Sales Techniques
- Voiceover
- Audio Recording
- MS Office (Word, Excel)
- Podcasting
- AVID Pro Tools
- Beat Making / Arranging
- Signal Processing
- Microphone Placement
- Audio Editing
- Sound Design / Synthesis
- Vocal Production/Tuning
- Mixing / Mastering
- Troubleshooting
- Audio Mixers
- Piano
Timeline
Management Trainee
Enterprise Holdings Inc., Rent-A-Car
09.2022 - Current
Operations Manager
Local 813 Trust Fund
12.2019 - 05.2021
Music Production Apprentice
Engine Room Audio
05.2019 - 11.2020
Legislative Aide
New York State Senate
01.2017 - 06.2017
Bachelor of Science - Public Affairs
Baruch College
Associate of Liberal Arts - undefined
Nassau Community College