Professional driver with proven experience in logistics and delivery operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in route planning, time management, and customer service. Reliable, goal-driven, and ready to lead delivery teams effectively.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Lead Delivery Driver
Ryder
06.2023 - Current
Oversaw daily delivery operations, ensuring timely and accurate shipments to clients.
Trained and mentored new drivers on safety protocols and efficient delivery practices.
Conducted regular vehicle inspections, maintaining compliance with safety regulations.
Resolved customer service issues promptly, enhancing client satisfaction and loyalty.
Conducted regular performance evaluations for team members, offering constructive feedback to encourage professional growth.
Mentored new drivers, providing comprehensive training on company procedures and best practices.
Completed on-time deliveries by choosing best and most efficient routes.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Interpreted maps and followed written and verbal directions.
Completed rush deliveries on tight timetables to satisfy customer needs.
Collaborated with team members to develop innovative solutions for improving overall delivery operations.
Kept detailed mileage and fuel reports to track overall fuel costs.
Filled out load paperwork and DOT-mandated log books.
Owner/Operator
Alpha Wolf Moving Company
02.2012 - 06.2023
Coordinated scheduling of moving crews to optimize resource allocation and minimize downtime.
Oversaw daily operations, streamlining workflows to reduce operational costs and improve efficiency.
Cultivated strong relationships with clients, addressing concerns promptly to ensure repeat business.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
Improved safety standards by regularly reviewing protocols and implementing necessary updates.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
Overnight Stocker and Receiver
Price Rite Supermarkets
02.2019 - 08.2021
Managed inventory levels, ensuring accurate stock replenishment and organization throughout store.
Collaborated with team to streamline product receiving processes and improve efficiency.
Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
Collaborated with team members to complete large-scale restocking projects within tight deadlines.
Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
Promoted a safe work environment by adhering to company protocols and promptly reporting any hazards or concerns.
Streamlined receiving processes by quickly unpacking shipments, verifying contents against invoices, and properly documenting discrepancies.
Aided in loss prevention efforts through diligent monitoring of incoming shipments and accurate recordkeeping.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Prepared and checked outbound shipments for accuracy.