Darrell Cornett
Littlestown,PA
Summary
Dynamic entrepreneur with a proven track record at First Response Emergency Lighting Llc, excelling in customer relations and small business operations. Demonstrated expertise in staff management and marketing, significantly enhancing client satisfaction and team performance. Skilled in inventory tracking and management, ensuring optimal operational efficiency. Highly effective and comfortable working with people at all levels in organization.
Overview
9
9
years of professional experience
Work History
Owner/Manager
First Response Emergency Lighting Llc
01.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Track build progress for vehicles in shop
- Order all parts and materials for contracts and storefront
- Have knowledge of all vender products
- manage and provide support via road calls
Owner/Lead Technician
First Response Mobile Services Llc
01.2017 - 01.2019
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Tested components and systems to evaluate performance and identify concerns.
- Drafted preventive maintenance schedule to support equipment longevity.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
- Reduced equipment downtime, proactively identifying potential failures and implementing preventive measures.
- Coordinated with vendors for procurement of required parts and materials, negotiating favorable pricing terms.
- Maintained accurate records of malfunctions, installations and service calls according to Cummins guidelines.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Equipment Maintenance Technician/Emergency Vehicle Technician
Hickory International
06.2015 - 01.2018
- Troubleshot and repaired electromechanical and pneumatic systems, using electrical drawings.
- Completed preventive maintenance routines, documentation and procedures.
- Maintained a safe work environment by adhering to established safety procedures and guidelines.
- Performed basic preventive maintenance and repairs on production equipment such as motors, conveyors, mechanical components or electrical wiring and electrical components for production equipment.
- Assisted with basic electronics and Programmable Logic Controls troubleshooting.
- Performed root cause analysis for recurring issues, implementing corrective actions to prevent future occurrences.
- Prioritized repair tasks according to urgency, ensuring that vehicles in critical need of assistance were serviced promptly and returned to active duty as soon as possible.
- Reduced downtime of emergency vehicles by performing preventative maintenance tasks regularly.
- Utilized advanced troubleshooting techniques to identify underlying causes of persistent mechanical issues in emergency vehicles, achieving lasting resolutions that prevented recurring problems.
- Attended industry training sessions to stay current on best practices in emergency vehicle technology advancements and repair techniques.
- Enhanced emergency vehicle performance by conducting thorough maintenance and repairs.
- Conducted regular inventory checks to ensure necessary parts were always available for timely repairs.
- Notified supervisor of potentially dangerous equipment to take corrective action.
- Removed, overhauled and reinstalled mechanical components.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Collaborated with other mechanics to inspect diesel engines for signs of damage.
Education
EVT Certification - Emergency Vehicles
Emergency Vehicle Technician Certification Commiss
03.2025
High School Diploma -
Carroll County Career And Tech Center
Westminster, MD06.2006
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Staff Management
- Marketing
- Team Oversight
- Business marketing
- Sales Leadership
- Product branding
- Bidding processes
- Contract Management
- Sales management
- Scheduling
- Goal Setting
- Inventory Tracking and Management
- Schedule Management
volunteer fire captain, outdoorsman
19 years in the volunteer service in several Md county's reaching rank of assistant chief, currently an adams county pa captain
Timeline
Owner/Manager
First Response Emergency Lighting Llc
01.2018 - Current
Owner/Lead Technician
First Response Mobile Services Llc
01.2017 - 01.2019
Equipment Maintenance Technician/Emergency Vehicle Technician
Hickory International
06.2015 - 01.2018
EVT Certification - Emergency Vehicles
Emergency Vehicle Technician Certification Commiss
High School Diploma -
Carroll County Career And Tech Center
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