Darrell Coxwell
Lucedale,MS
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
24
24
years of professional experience
Work History
Supervisor of Retail Security
Control Security Services
Mobile, AL
04.2001 - 03.2011
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed and implemented customer service policies to enhance satisfaction.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Inventory Control Coordinator
Equity Technologies
Mobile, Al
05.1990 - 10.2000
- Proactively addressed potential stock shortages by monitoring sales trends and adjusting reorder points accordingly.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Facilitated cross-departmental communication, ensuring timely delivery of products to customers.
- Collaborated with the procurement team to establish steady supply of inventory.
- Assisted in the development of new inventory management strategies, resulting in improved organization and cost reduction.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
- Optimized storage space utilization by reorganizing warehouse layout based on product demand patterns and seasonal fluctuations.
Second Steward
American Hawaii Cruises
Oahu, HI
08.1987 - 06.1989
- Displayed strong attention to detail when setting tables according to established guidelines and event themes.
- Maintained accurate inventory management for Cabin Stewards avoiding shortages or overstocking issues.
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Provided attentive service and proactively assessed guest needs.
Education
Associate of Science - Computer And Information Sciences
Southeast College Of Technologies
05.1991
Skills
- Issue Research
- Project Management
- Program Evaluation
- Business Development
Timeline
Supervisor of Retail Security
Control Security Services
04.2001 - 03.2011
Inventory Control Coordinator
Equity Technologies
05.1990 - 10.2000
Second Steward
American Hawaii Cruises
08.1987 - 06.1989
Associate of Science - Computer And Information Sciences
Southeast College Of Technologies