Darrell E. Ephriam II
Inglewood
Summary
To secure a position where my experience and skills will be utilized.
Resourceful able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
11
11
years of professional experience
Work History
Aircraft/Material Handler/Courier
Federal Express
Los Angeles, CA
04.2020 - Current
- Daily inspection of aircraft for preparation of loading cargo with packages, documents, heavy weight and dangerous goods.
- Experience being persuasive and influential with customers and vendors while setting up new accounts, as well as solving problems by creating ideas to resolve staff/customer with vendor issues.
- Work independently to ensure are deadlines and goals are met while dealing with making decisions in stressful situations and emergencies.
- Received and unpacked shipments and new equipment as directed.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Performed cycle counts and inventory control to accurately track product levels.
- Attached identifying tags to containers to mark with identifying shipping information.
- Used hand-held scanners and physical logs to accurately track item movements.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Driver Groundman
Parsec Inc.
Commerce, CA
03.2019 - 03.2020
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Directing crane operations and loading/unloading of cargo. Preparing rail cars for installing IBC locks. Driving hauling trucks with containers to the rail tracks and area docks for pick up.
- Moving chassis and container from train to storage yards. Communication with dock worker by radio transmission for delivery and pick up deadlines.
- Work independently while maintaining a constant state of alertness making responsible decision while maintaining a safe environment.
- Training of new hires and daily staff helpers on daily operations and presenting safety training to newly hired staff.
City Carrier Assistant (Casual)
United States Postal Service
Los Angeles, CA
05.2019 - 11.2019
- Sorted and delivered US mail and parcels.
- Experience being persuasive and influential with customers, as well as solving problems by creating ideas to resolve staff/customer issues.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Planned and cased mail in sequence of delivery for designated route.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
Service Porter
Beverly Hills BMW
Beverly Hills, CA
02.2014 - 05.2019
- Customer service Served as Team Lead Service Rep
- Intake of cars for service, mileage check and owner information as well as key tagging vehicles. Replenishing of all vehicle fluids and scheduling of future appointments.
- Maintain vehicle lot is neat and orderly fashion including driving vehicles to/from service lanes to stalls. Organizing customer shuttle pick up and drop off.
- Set up dealership displays. Data entry related to car rental including credit card information verification and authorization, ensuring privacy of sensitive customer information.
- Daily communication with shift managers, coworkers and customers. Balancing of closed tickets at the end of each shift, and review of department spreadsheets and data charts.
- Performed cleaning and maintenance duties as directed.
- Demonstrated commitment through impeccable attendance and quality performance.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Completed sweeping, mopping, and window-cleaning.
- Cleaned and organized building areas as required.
- Stored supplies safely and securely to prevent theft and damage.
- Increased workplace safety by immediately reporting potential hazards.
Education
Diploma - Administration to Justice
HIGH SCHOOL
Los Angeles, CA06.2009
Skills
- Fast learner and well organized
- Positive attitude and get along well with others
- Work independently and effectively in a high-volume environment with changing priorities and deadlines
- Equipment safety
Training
- Groundman Training (2020)
- Cargo Container Hauler (2020)
- Dispatching (2018)
Timeline
Aircraft/Material Handler/Courier
Federal Express
04.2020 - Current
City Carrier Assistant (Casual)
United States Postal Service
05.2019 - 11.2019
Driver Groundman
Parsec Inc.
03.2019 - 03.2020
Service Porter
Beverly Hills BMW
02.2014 - 05.2019
Diploma - Administration to Justice
HIGH SCHOOL