Darrell Elliott
APO,AE
Summary
Accomplished energetic Safety and Security Associate with a solid history of achievement in preventing losses. Motivated with strong organizational and prioritization abilities. Responsible Safety and Security Associate proficient in detaining suspects and releasing them to law enforcement authorities and writing reports or case summaries to document investigations. Areas of expertise include OSHA, security systems and computer skills. Selected for temporary promotion to LP MGR III from 8 April 2017 to 29 July 2017. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
38
38
years of professional experience
Work History
Safety and Security Associate
Army and Air Force Exchange Services
04.2008 - Current
- Temporarily promoted to LP MGR III from 8 April 2017 to 29 July 2017
- Completed Retail Management Academy October 2017
- Proficient in using Loss Prevention Analyst applications such as ASAP, FraudWatch, AX, Webtop, Account Services, Cashier Dashboard, CPOS, ESSO Fuel Card Ration Inquiry and Host on Demand
- Write reports or case summaries to document investigations
- Search computer databases, credit reports, or other resources to locate persons or to compile information for investigations
- Obtain and analyze information on suspects, crimes, or disturbances to solve cases, to identify criminal activity, or to gather information for court cases
- Use computers for various applications such as Microsoft Excel for database management or Microsoft Word for word processing
- Observe and document activities of individuals to detect unlawful acts or to obtain evidence for cases, using binoculars and still or video cameras
- Perform undercover operations, such as evaluating performance or honesty of employees by posing as customers or employees
- Detain suspects and release them to law enforcement authorities or security personnel
- Count cash and review transactions, sales checks, or register tapes to verify amounts or to identify shortages.
Senior Store Associate
Army and Air Force Exchange Services
07.2006 - 04.2008
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Answer questions regarding the store and its merchandise
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Demonstrate use or operation of merchandise.
Aircraft Armament Systems Specialist
United States Air Force, USAF
09.1986 - 10.2006
- Contributed to successful missions by accurately configuring aircraft weaponry according to mission requirements.
- Supported mission objectives through expertly managing aircraft ammunition inventory and ensuring proper storage conditions.
- Enhanced aircraft safety by meticulously inspecting and maintaining armament systems and components.
- Strengthened operational security by adhering to strict guidelines for handling and transporting classified materials and equipment.
- Demonstrated adaptability under pressure, seamlessly transitioning between different platforms as required by changing mission demands.
- Participated in joint exercises alongside allied forces, showcasing exemplary teamwork skills while upholding principles of inter-service cooperation and collaboration.
- Fostered a positive work environment within the armament team by effectively communicating updates, concerns, and resolutions to all members involved in daily operations.
- Maintained compliance with safety regulations by diligently adhering to established guidelines for handling explosives and hazardous materials.
- Reduced maintenance downtime by efficiently troubleshooting and repairing aircraft armament malfunctions.
- Collaborated with colleagues in developing and refining maintenance procedures.
Education
AAFES Retail Management Academy -
Spangdahlem Consolidated Exchange
Spangdahlem AB, GE10.2017
High School Diploma -
Chittenango High School
Chittenango, NY06.1986
Skills
- Judgment and Decision Making
- Computers and Electronics
- Public Safety and Security
- Education and Training
- Equipment Maintenance
- Attention to Detail
- Decision-Making
- Relationship Building
- Courteous and Professional
- Flexible Schedule
- Preparing reports
- Adaptable and Flexible
- Honest and Dependable
- Reliable and Responsible
- Organization
- Microsoft applications proficiency
Awards
- Excellence Award – 03/26/2010
- Superior Accomplishment Award – 04/07/2011
- Thanks for Caring and Sharing Award – 04/10/2013 recognizing innovation, hard work and dedication.
- Thanks for Contributing Award – 04/03/2015 for achieving number one in shoplifting detentions worldwide.
- Thanks for Making it Better Award – 09/30/2016 for outstanding contributions to Europe’s LP program by assisting in a camera upgrade for another facility and repairing malfunctioning DVR systems saving the Exchange thousands of dollars in contracting and repair fees.
- Employee of the Quarter – August 2007
Timeline
Safety and Security Associate
Army and Air Force Exchange Services
04.2008 - Current
Senior Store Associate
Army and Air Force Exchange Services
07.2006 - 04.2008
Aircraft Armament Systems Specialist
United States Air Force, USAF
09.1986 - 10.2006
AAFES Retail Management Academy -
Spangdahlem Consolidated Exchange
High School Diploma -
Chittenango High School
Similar Profiles
Valentina Miranda RoblesValentina Miranda Robles
Labor/Stocking Associate at Army and Air Force Exchange ServicesLabor/Stocking Associate at Army and Air Force Exchange Services
Cherilicia HarrisCherilicia Harris
Executive Assistant I at Army And Air Force Exchange ServicesExecutive Assistant I at Army And Air Force Exchange Services
Samantha DavisSamantha Davis
Chief Corporate Learning at Army And Air Force Exchange ServicesChief Corporate Learning at Army And Air Force Exchange Services