Darrell Henderson
Clermont,FL
Summary
Accomplished retail specialist with significant achievements at PepsiCo, focusing on sales growth and customer satisfaction. Over 12 years of experience in law enforcement, showcasing strong analytical and problem-solving abilities. Skilled in managing teams and improving operational processes. Dedicated to delivering high-quality service and fostering positive customer relationships.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Merchandising Specialist
Pepsico
Orlando, Florida
09.2023 - Current
- Designed and maintained visual merchandising displays to enhance customer engagement in retail environments.
- Executed promotional campaigns to boost brand visibility and attract more customers to retail locations.
- Prioritized customer needs by addressing inquiries with urgency and empathy.
- Developed and implemented planograms to achieve consistent shelf and rack arrangements, optimizing product presentation.
- Ensured adherence to corporate policies governing merchandising operations.
- Coordinated execution of planograms with store management for seamless implementation.
Correctional Officer
State of Florida Department of Corrections
Clermont, Florida
04.2006 - 06.2023
- Conducted regular inspections of cells and common areas to identify and remove contraband, ensuring safety and security.
- Enforced rules and regulations, ensuring order among inmates and staff.
- Supervised prisoners during meals, recreation, work assignments, medical visits, and court appearances.
- Responded to emergencies and incidents in accordance with established protocols.
- Prepared detailed reports on daily operations, facilitating informed decision-making and enhancing accountability at correctional facility.
- Assisted in training new correctional officers on safety protocols and response techniques, improving readiness for challenging situations.
Education
High School Diploma -
Perry Hall High School
Baltimore, MD06-1995
Skills
- Campaign execution
- Planogram design
- Retail compliance
- Radio communication
- Restraint and self-defense techniques
- Security enforcement
- Report writing
- Conflict resolution
Certification
Class D Security License (08/21/2024 - 08-21-2026)
Timeline
Merchandising Specialist
Pepsico
09.2023 - Current
Correctional Officer
State of Florida Department of Corrections
04.2006 - 06.2023
High School Diploma -
Perry Hall High School