Darrell Jett
Brookhaven,MS
Summary
Dynamic team leader with a proven track record at Delphi/Aptiv, enhancing productivity through strategic process improvements and effective mentoring. Skilled in conflict resolution and performance management, I successfully led cross-functional teams to exceed project goals while fostering a culture of collaboration and continuous improvement.
Overview
25
25
years of professional experience
Work History
Team Leader
Delphi/Aptiv
08.2012 - 05.2024
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
- Streamlined internal processes, reducing project completion times and increasing overall efficiency.
- Developed risk management plans, minimizing potential project disruptions and ensuring timely delivery.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Implemented comprehensive reporting system to track team performance and identify areas for improvement.
- Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Developed and executed training programs that significantly improved team skills and morale.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Frequently inspected production area to verify proper equipment operation.
- Devised and implemented processes and procedures to streamline operations.
- Observed packing operations to verify conformance to specifications.
Union Representative
Delphi/Aptiv
Brookhaven, MS
10.2006 - 05.2024
- Ensured compliance with labor laws, regulations, and collective bargaining agreements through regular audits and assessments of member organizations.
- Served as mediator between management teams and employees during disputes to reach mutually beneficial resolutions while preserving positive working relationships.
- Mentored new union representatives by sharing best practices, providing guidance, and offering feedback to help them excel in their roles.
- Collaborated with other unions to develop joint initiatives that benefit both parties'' respective memberships.
- Enhanced union members'' satisfaction by addressing their concerns and resolving grievances in a timely manner.
- Educated union members on their rights, responsibilities, and benefits through informative workshops and training sessions.
- Negotiated favorable contracts for union members by diligently researching industry standards and advocating for fair wages and benefits.
- Evaluated the effectiveness of existing policies and procedures within the organization to identify areas for improvement or revision.
- Improved workplace conditions for union members by identifying safety hazards and recommending corrective actions.
- Assisted in developing strategic plans for the growth of the organization including setting short-term objectives and long-term goals.
- Promoted unity among union members by organizing social events, team-building activities, and community outreach programs.
- Increased union membership by developing targeted recruitment strategies and effectively communicating the value of joining the organization.
- Supported local unions in achieving their goals by providing guidance, resources, and logistical assistance when needed.
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Participated in labor-management meetings to discuss labor issues.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Negotiated collective bargaining agreements.
- Spearheaded negotiation of union contracts as company representative.
- Assessed impact of union proposals on company or government operations.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
Owner Convenience Store
Handy Mart #1
06.1999 - 10.2004
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Generated revenues yearly and effectively capitalized on industry growth.
- Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
- Improved team productivity by introducing innovative project management tools and techniques.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced operational risks while organizing data to forecast performance trends.
Education
Yes - GED
St. Mary's Academy
Chicago, IL10.1977
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
- Performance improvement
- Work planning
- Goal setting
- Overseeing daily activities
- Quality improvement
- Conflict resolution
- Mentoring
- Daily workflow improvement
- Leading team meetings
- Process improvement
- Team building
- Coaching
- Issue resolution
- Complaint resolution
- Giving constructive feedback
- Influencing skills
- SMART goals
- Expectation setting
- Employee training
- Task delegation
- Leadership
- Team assessment
- Time management
- Multitasking
- Active listening
- Decision-making
- Excellent communication
- Idea development and brainstorming
- Project planning
- Task prioritization
- Teamwork
- Problem-solving abilities
- Team collaboration
- Team leadership
- Effective communication
Timeline
Team Leader
Delphi/Aptiv
08.2012 - 05.2024
Union Representative
Delphi/Aptiv
10.2006 - 05.2024
Owner Convenience Store
Handy Mart #1
06.1999 - 10.2004
Yes - GED
St. Mary's Academy