Strategic Warehouse and Operations Leader with over a decade of experience in high-volume distribution centers. Transformed underperforming facilities by implementing Lean Six Sigma methodologies, enhancing safety metrics, and driving measurable productivity improvements. Known for building high-performance teams and achieving zero OSHA incidents while elevating customer satisfaction.
Overview
10
10
years of professional experience
Work History
Elderly Caretaker
“Private Family Confidential.”
Sacramento, CA
12.2025 - 04.2026
Managed complex medical logistics and rehabilitation scheduling during critical recovery period.
Ensured continuity of support throughout major medical recovery phase.
Coordinated caregiving tasks to optimize recovery efforts.
Warehouse Manager
Metropolitan Warehouse Delivery
Rancho Cordova, CA
01.2023 - 01.2025
Led workforce planning, equipment maintenance (PIV), logistics routing, payroll, and full budget accountability of $5M.
Increased on-time departure performance from 85% to 99% by optimizing inventory flow and dock scheduling.
Implemented process improvements that increased delivery consistency and elevated customer satisfaction levels.
Drove service performance enhancements by analyzing customer feedback and identifying operational gaps.
Achieved zero OSHA recordable incidents for three consecutive years (2023 to 2025) by fostering a safety-first culture.
Executed weekly truck inspections to uphold DOT regulatory and safety requirements.
Oversaw large-scale 300,000 sq. ft. terminal operations while maintaining productivity and service standards.
Operations Manager
Macy's
Sacramento, CA
01.2017 - 01.2023
Commanded multi-department warehouse operations within a 300,000 sq. ft. distribution center with a focus on boosting performance while managing a $10M budget and 35 personnel across core logistics functions.
Steered end-to-end distribution processes, overseeing receiving, shipping, and returns while coaching supervisory teams to guarantee operational alignment with corporate goals and improved financial performance.
Orchestrated end-to-end flow optimization to deliver a 30% uplift in receiving capacity and a 30% improvement in outbound departure performance via JIT deployment and advanced Velocity reporting insights.
Pioneered enterprise-wide cross-training initiatives across new hires and 100+ seasonal staff to strengthen workforce agility and drive sustained productivity during peak demand cycles.
Transformed employee engagement, elevating Colleague Pulse Survey scores from 87% to 98% and contributing to three consecutive Facility of the Year awards (2020-2022) through strong culture and leadership.
Received three consecutive 'Facility of the Year' awards (2020-2022) for high-performance operational leadership.
Developed and deployed a visual management framework that strengthened workplace safety and efficiency.
Warehouse Operations Manager/WMS Project Leader
Renaissance Food Group/GH Foods
Sacramento, CA
01.2016 - 01.2017
Headed end-to-end warehouse and material flow operations across two food manufacturing plants totaling 300,000 sq. ft. by managing raw materials, organic products, and packaging inventory with operational precision.
Implemented JIT and Kanban systems, increasing WMS functionality to enhance inventory accuracy and streamline material flow.
Redesigned facility layout to create 53% more usable space and boost productivity by 40%.
Redesigned production flows and implemented cost-reduction measures to enhance operational performance.
Education
Some College (No Degree) - Lean Six Sigma
San Diego State University
San Diego, CA
Skills
Supply Chain and Warehouse Operations
Inventory Control
Transportation and Routing
Capacity Planning
Workforce optimization
KPI and Performance Analytics
Lean Six Sigma
P&L management
Regulatory compliance
Change management
Multi-Site Leadership
WMS
Community Service
Warehouse Support, Sacramento Food Bank & Family Services, Sacramento, CA, 05/01/23, Operated pallet jacks; trained volunteers and supported shift coordination.
Construction & Warehouse Volunteer, Habitat for Humanity, Sacramento, CA, 04/01/23, Loaded/unloaded materials; maintained organized job sites., Followed safety standards and supported on-time project completion.
Roadside Cleanup Volunteer, Adopt-A-Highway Program (Highway 50), Sacramento, CA, 03/01/22, Removed debris and maintained safety in high-traffic areas.
Professional Highlights
Led a rapid operational turnaround to transform an underperforming distribution center from 8th to #1 regionally within four months by executing Lean strategies and realigning workforce performance.
Accelerated operational throughput that resulted in achieving a 30% uplift in receiving capacity and 15% growth in shipping performance through strategic process reengineering and JIT adoption.
Transformed outbound shipment efficiency by 43% through Lean Six Sigma and continuous improvement initiatives.
Recognized for boosting employee satisfaction scores from 87% to 98% and earned a Colleague Pulse Survey Award.
Optimized outbound logistics performance to improve departure efficiency by 30% via advanced Velocity reporting analytics and streamlined dock scheduling.
Directed a large-scale capacity expansion, increasing warehouse floor capacity by 53% and boosting productivity by 40% through strategic rack installation and layout enhancement.