Experienced professional with a diverse background in social services, pastoral care, and law enforcement, providing care coordination services and holistic support to vulnerable communities.
Overview
41
41
years of professional experience
Work History
Homeless Families Case Manager
Salvation Army
Nashville, TN
05.2025 - Current
Coordinate client services to ensure access to affordable permanent housing and support programs.
Facilitate communication between clients and community organizations to allocate wrap-around resources.
Advocate for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Develop individualized service plans based on client needs and assessments.
Coordinate services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Senior Pastor
Sylvan Street Baptist Church
Nashville
04.2002 - Current
Provide family and individual counseling sessions and officiate weddings and funerals, strengthening familial bonds and community cohesion.
Cultivate partnerships with local organizations to strengthen community relations and outreach efforts.
Develop connections with local schools to tutor and mentor students.
Lead pastoral care initiatives, providing support to families in crisis situations.
Deliver impactful sermons which inspires congregation and fosters spiritual growth.
Family Empowerment Program Case Manager
Catholic Charities
Nashville
11.2022 - 09.2024
Managed caseloads of families in the Family Empowerment Program, providing intensive, tailored support to help secure stable housing.
Facilitated access to community resources and wrap-around services, including housing placement, financial assistance, and life skills programs.
Developed individualized support plans and assisted families with long-term housing, employment, and educational goals.
Monitored client progress and adjusted plans based on ongoing evaluations and feedback.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Social Services Case Manager
Salvation Army
Nashville
08.2017 - 01.2022
Assisted clients in avoiding eviction by negotiating delinquent rental payments, providing case management, and connecting clients to resources.
Collaborated with community resources to facilitate access to housing, food, and employment support.
Provided crisis intervention and emotional support during critical situations for clients in distress.
Received recognition for contributions, including the Most Helpful Employee Award, and was nominated for the Employee of the Year Award.
Led initiatives to improve program delivery efficiency through streamlined processes and resource allocation.
School Security Officer / In-School Suspension Monitor
Metro Nashville Public Schools (MNPS)
Nashville
07.2009 - 08.2016
Worked closely with school administrators to ensure the safety and welfare of the MNPS students and staff.
Monitored the behavior of students assigned to In-School Suspension (ISS) and assisted them with classwork and homework assignments.
Opted out for early retirement from the Metro Nashville Davidson County Government.
Conducted thorough investigations of incidents, leading to improved security measures.
Served as a liaison between the school community and local law enforcement authorities for enhanced collaboration.
Police Officer
Metro Nashville Police Department (MNPD)
Nashville
11.1996 - 08.2005
Recognized as the MNPD Central Precinct Police Officer of the Month in 1998.
Enforced laws to maintain public order and safety within community.
Conducted thorough investigations into criminal activities and incidents.
Served the Nashville Community as a School Resource Officer, Drug Abuse Resistance Education (DARE) Instructor, and Gang Resistance Education and Training (GREAT) Instructor.
Led community outreach programs to improve relations between police and citizens.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Medical Records Clerk
330th General Hospital
Memphis, TN
08.1985 - 04.1993
Managed United States Army patient records and ensured compliance with privacy regulations.
Processed medical documentation and maintained accurate filing systems.
Developed standard operating procedures for record handling and storage protocols.
Maintained confidentiality of all United States Army medical records and sensitive information to comply with HIPAA regulations.
Education
Bachelor of Arts - Theology
American Baptist College
Nashville
05-2007
MILITARY SERVICE
Branch: United States Army (Reserve)
Rank: Private First Class
Timeline
Homeless Families Case Manager
Salvation Army
05.2025 - Current
Family Empowerment Program Case Manager
Catholic Charities
11.2022 - 09.2024
Social Services Case Manager
Salvation Army
08.2017 - 01.2022
School Security Officer / In-School Suspension Monitor
Case Managment/Homeless Prevention Case Manager at Mid Valley Community Action AgencyCase Managment/Homeless Prevention Case Manager at Mid Valley Community Action Agency
Intensive Case Manager- Youth and Families at Bluebonnet Trails Community ServicesIntensive Case Manager- Youth and Families at Bluebonnet Trails Community Services