NICOLE FREDERICKS
El Cajon,CA
Summary
Experienced and dedicated social worker with extensive knowledge in providing people an environment that is inspiring and safe. I am a caring, hardworking and an enthusiastic professional with strong communication and organizational skills. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
11
11
years of professional experience
Work History
Case Manager - Supportive Services for Veterans Families (SSVF)
Crisis House/Volunteers of America (VOA)
05.2016
- Managed a caseload of approximately 25 clients: assisted clients in finding housing and increasing their income and/or benefits to achieve housing stability using the housing first model
- Conducted comprehensive screenings and assessments with veterans to collect environmental, financial, employment, housing, educational, and health information to develop a case plan
- Worked with participants to develop individualized service plans with interim goals; conducted regular meetings to assess and document progress.
Lead Care Manager II
Community Research Foundation
07.2023 - Current
- Manage a caseload of at least forty members that have Medi-cal
- Assist with their medical needs such as: Finding/establishing care with primary care providers or specialists, scheduling appointments, coordinating referrals, connecting with behavioral health providers, support members at their appointments.
Lead Care Manager I
Community Research Foundation
03.2020 - 07.2023
- Manage a caseload of at least forty members that have Medi-cal
- Assist with their medical needs such as: Finding/establishing care with primary care providers or specialists, scheduling appointments, coordinating referrals, connecting with behavioral health providers, support members at their appointments.
Mental Health Counselor
Community Research Foundation
02.2020 - 01.2023
- Assisted with intake of new clients, facilitated groups on various topics, and provided individual sessions discussing goals and discharge planning
- Completed SOAP notes after each session.
Head Start Preschool Lead Teacher
Easterseals Southern California
02.2019 - 02.2020
- Delivered creative and interactive activities to a classroom of twenty children from ages three to five years old that promoted physical, mental, and social development of the children by implementing Creative Curriculum into the daily schedule.
Childcare
Lomas Santa Fe Country Club
08.2019 - 01.2020
- Provided a safe and fun environment for children six months to thirteen years old.
Case Manager for Individuals with Disabilities - Adult Day Program
A Better Life Together
09.2017 - 02.2019
- Managed a caseload of approximately thirty clients and supervised fifteen staff members
- Worked with clients to develop and update Individualized Service Plans; conducted regular meetings to assess and document progress of each client.
Behavior Interventionist
Center for Behavior Change
02.2016 - 06.2016
- Supported children diagnosed with autism and their families with tools and trainings on how to handle the child's behaviors at home and in the community.
Social Work Intern - Alcohol and Drug Counselor
Veteran's Village San Diego (VVSD)
08.2015 - 05.2016
- Assisted and observed case manager on intakes, group counseling, and crisis prevention
- Supported homeless veterans in an alcohol and drug treatment center assisting in drug prevention, intervention, treatment, and recovery services.
Infant Teacher (Preschool)
Foothills United Methodist Church
11.2013 - 12.2015
- Supervised infants from six weeks to two years old
- Completed necessary care for infants such as feeding, changing, putting to sleep, and learning.
Education
Bachelor of Arts - Social Work
San Diego State University
San Diego, CA05.2016
Skills
- Flexible and open minded
- Excellent communication and interpersonal skills
- Strong attendance record and punctual
- Efficiency and Time Management
- Dependable and Loyal
- Staff education and training
- Records Management
- MS Office
- Client Advocacy
Timeline
Lead Care Manager II
Community Research Foundation
07.2023 - Current
Lead Care Manager I
Community Research Foundation
03.2020 - 07.2023
Mental Health Counselor
Community Research Foundation
02.2020 - 01.2023
Childcare
Lomas Santa Fe Country Club
08.2019 - 01.2020
Head Start Preschool Lead Teacher
Easterseals Southern California
02.2019 - 02.2020
Case Manager for Individuals with Disabilities - Adult Day Program
A Better Life Together
09.2017 - 02.2019
Case Manager - Supportive Services for Veterans Families (SSVF)
Crisis House/Volunteers of America (VOA)
05.2016
Behavior Interventionist
Center for Behavior Change
02.2016 - 06.2016
Social Work Intern - Alcohol and Drug Counselor
Veteran's Village San Diego (VVSD)
08.2015 - 05.2016
Infant Teacher (Preschool)
Foothills United Methodist Church
11.2013 - 12.2015
Bachelor of Arts - Social Work
San Diego State University
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