Darren Blocklinger
Walla Walla,WA
Summary
Driven Home Delivery Technician from Sleep Number Corporation, excelled in optimizing delivery routes and enhancing customer satisfaction. Leveraged GPS Navigation and effective communication to streamline operations, achieving notable efficiency. Demonstrated teamwork and a positive attitude, significantly reducing loading times and ensuring safe, timely deliveries. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
34
34
years of professional experience
Work History
Home Delivery Technician
Sleep Number Corporation
08.2012 - 11.2023
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Demonstrated adaptability by adjusting to changing routes or schedules as needed for operational efficiency.
- Developed strong relationships with clients through professional communication and reliable service.
- Assisted in training new employees on company policies, procedures, and best practices for successful deliveries.
- Managed paperwork accurately, including invoices, delivery receipts, and logbooks.
- Participated in regular training sessions to stay current on industry best practices and improve job performance.
- Reduced loading times by organizing products according to their destination prior to departure.
- Maintained a high level of safety with strict adherence to driving regulations and vehicle maintenance protocols.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Enhanced customer satisfaction by ensuring timely and accurate delivery of products.
- Ensured proper handling of fragile items, resulting in minimal damages during transport.
- Collaborated with team members to ensure seamless coordination between warehouse and delivery operations.
- Promoted company reputation, acting as a knowledgeable representative during client interactions.
- Streamlined the delivery process by effectively utilizing GPS navigation systems for optimal routing.
- Expedited urgent deliveries, prioritizing time-sensitive orders for maximum customer satisfaction.
- Conducted pre-and post-delivery inspections of vehicles, ensuring compliance with safety standards.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
Rebar Fabricator
Harris Rebar Seattle
09.1989 - 05.2011
- Managed complex installations such as precast walls or beams by coordinating with onsite construction teams during the assembly process.
- Reduced material waste by accurately measuring, cutting, and bending rebar according to project specifications.
- Improved overall project outcomes by providing expert advice on optimal rebar placement and reinforcement strategies.
- Advised engineers on appropriate spacing requirements for rebars considering load-bearing capacity of concrete structures.
- Streamlined inventory management by tracking material usage and maintaining accurate records for future reference.
- Maintained safe working conditions by following industry guidelines and adhering to safety protocols during all stages of rebar fabrication.
- Assisted in the development of detailed project plans, including timelines, budgets, and resource allocation strategies.
- Ensured timely completion of projects with a focus on meeting deadlines and maintaining high-quality standards.
- Collaborated with team members to effectively complete large-scale rebar installation projects.
- Developed strong working relationships with contractors, suppliers, and clients to facilitate smooth project execution.
- Defined placements of bars and necessary reinforcements by reading maps and blueprints.
- Studied blueprints to determine accurate lengths for reinforcement bars and cut pieces.
Education
Associate of Arts - Auto Mechanics
Walla Walla Community College
Walla Walla, WASkills
- Safe Driving
- Package handling
- Punctuality
- Loading and unloading
- GPS Navigation
- Delivery Scheduling
- Order Verification
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and reliable
- Attention to Detail
- Time management skills
- Punctual and Reliable
- Valid Driver's License
- Clean Driving Record
- Safe Driving Record
- Commercial driving
- Defensive Driving
- DOT Compliance
- Forklift Operation
- Equipment Operation
- Documentation And Reporting
- Cargo Handling
- Vehicle Cleaning and Maintenance
- Pre-Trip and Post-Trip Inspections
- Familiarity with DOT regulations
- Service Sales
Timeline
Home Delivery Technician
Sleep Number Corporation
08.2012 - 11.2023
Rebar Fabricator
Harris Rebar Seattle
09.1989 - 05.2011
Associate of Arts - Auto Mechanics
Walla Walla Community College