Darren Brown
Converse
Summary
Lot Manager experienced in overseeing operations and enhancing customer engagement. Drove timely vehicle deliveries through trend analysis, team collaboration, and problem solving, ensuring compliance and effective issue resolution. Route Service Representative achieved high productivity with specialized skills in route planning and inventory management, delivering exceptional customer service and maintaining efficient communication.
Overview
2
2
years of professional experience
Work History
ROUTE SERVICE REPRESENTATIVE
Unifirst
San Antonio
08.2025 - 04.2026
- Delivered and maintained client uniforms and supplies, fostering strong customer relationships and showcasing leadership, teamwork, and problem-solving skills.
- Delivered high-quality uniform and facility services to diverse clients.
- Managed daily route schedules to optimize service efficiency and customer satisfaction.
- Maintained inventory levels and ensured proper stock rotation on delivery vehicles.
LOT MANAGER
Audi North Park
Selma
11.2023 - 08.2025
- Maintained car lot and prepared vehicles for inspection, ensuring readiness for customer delivery.
- Collaborated with sales and service teams to facilitate timely car deliveries, enhancing customer satisfaction.
- Managed vehicle inventory and arrangement for optimal customer access.
- Supervised lot staff and delegated daily tasks to ensure efficiency.
- Conducted regular inspections of vehicles for cleanliness and presentation standards.
Education
MASTER'S - SPORTS MANAGEMENT
University of the Incarnate Word
San Antonio, TX06-2024
BACHELOR'S DEGREE - Environmental Science
Southern Methodist University
Dallas, TX06-2023
Skills
- Route planning and safety compliance
- Route optimization
- Market route analysis
- Customer service and order fulfillment
- Customer relationship management
- Service quality assessment
- Data collection and analysis
- Critical thinking and problem solving
- Time management
- Team collaboration and coordination
- Effective communication
- Physical stamina
References
- Derick Brown, Levi Construction, dbrownz58@gmail.com, 210-410-8618
- John Morales, Unifirst, 210-445-6337
Languages
English, Native
Timeline
ROUTE SERVICE REPRESENTATIVE
Unifirst
08.2025 - 04.2026
LOT MANAGER
Audi North Park
11.2023 - 08.2025
MASTER'S - SPORTS MANAGEMENT
University of the Incarnate Word
BACHELOR'S DEGREE - Environmental Science
Southern Methodist University