Basil Sobczak
Trusted Journey
Chicago,IL
7
years of professional experience
Work History
Route Service Representative
7 Months- Performed physical field operations to support on-site activity, including frequent lifting up to 100 pounds and driving or equipment operation across changing weather and road conditions.
- Sustained partner communications with veterinary clinics and healthcare partners to support ongoing coordination as primary field representative and point of contact.
- Resolved customer concerns on-site, ensuring prompt service recovery and account retention.
- Delivered scheduled route service, maintaining consistent customer satisfaction and route reliability.
Administrative Assistant
5 Years 9 Months- Coordinated daily administrative operations, maintaining organized records, calendars, and correspondence.
- Managed incoming calls, emails, and visitor inquiries with professionalism and prompt follow-up.
- Prepared reports, letters, forms, and internal documents with strong attention to accuracy.
Claims Examiner
9 Months- Managed difficult conversations with professionalism and composure in high-stress situations to facilitate effective resolutions.
- Maintaining good relations with clients, doctors' offices, and other claims staff of varying personality types by offering timely, professional communication and ensuring a smooth claims process.
- Cultivated positive relationships with clients, doctors' offices, and claims staff through timely, professional communication, ensuring a seamless claims process.
Education
CDL Class A
Skills
Troubleshooting
Regulatory Compliance
Attention to detail
Time Management
Route planning
Safe driving practices
Timeline
Route Service Representative
Trusted Journey
02.2026 - 09.2026Read More
Claims Examiner
Sedgwick
11.2022 - 08.2023Read More
Administrative Assistant
Quality UDS
03.2020 - 12.2025Read More
Latino Academy of Workforce Development
CDL Class A
Read More