Darren Collins
Avon,IN
Summary
Driven and ambitious business professional with 20 years of AT&T telecommunications experience with a proven history of exceeding goals, relationship building, and achieving high client satisfaction. I am seeking a position where I can utilize my years of experience and training to grow both professionally and individually.
Overview
17
17
years of professional experience
Work History
Business Account Executive
Charter Communications, Spectrum
09.2023 - Current
- Developed forecasting plans for territory to address sales goal attainments for internet and mobile.
- Exceeded each monthly target for all business services including mobile services
- Collaborated with current and potential businesses extensively to understand needs before proposing specific solutions.
Business Account Executive
Metronet Business
12.2022 - 09.2023
- Mastered and constantly improved sales prospecting, follow-up, and upsell processes.
- Engaged in daily cold calls and knocks in-person while following up with business prospects to verify pipeline sufficiency.
- Attained thorough knowledge of company's products and solutions including HPBX and dedicated internet solutions with SLA's to obtain mutual success.
- Cultivated relationships through focused effort on customer's unique needs and finding best solutions.
Account Manager
AT&T Connected Communities
12.2013 - 12.2022
- Manage relationships for 120+ accounts across multiple portfolios both large and small
- Responsible for increasing penetration and revenue for AT&T Fiber services and other AT&T products and services
- Consistently work with property owners, developers, and executives along with technical team to meet construction/engineering deadlines for fiber deployment projects
- Indiana team lead for all fiber deployment projects in state
- Work with portfolios to effectively market AT&T products and services for multiple contract types
- Manage multiple teams of sales partners to effectively increase revenue and penetration at properties while managing cost of acquisition to ensure business growth
Retail Sales Manager
AT&T Mobility
01.2011 - 12.2013
- Worked special assignment for Director of Sales for Indiana to increase internet, tv, and wireless data sales for state
- Bridged partnership between departments to increase volume of sales
- Effectively run day to day operations of AT&T company owned retail store
- Coached, development, and managed sales staff
- Managed all inventory, finance, sales, and operations
Retail Connections Manager
AT&T Mobility
01.2010 - 12.2010
- Managed up to 27 different locations
- Led Indiana in data and wired sales
- 2010 AT&T Summit Winner
- Conducted product training and testing
- Responsible for increasing u-verse and data sales for territory
Retail Sales Manager
AT&T Mobility
11.2006 - 01.2010
- 2008 AT&T Summit Winner
- 2007 AT&T Summit Winner
- AT&T Service Excellence Award
- Facilitated training classes for Indiana sales representatives
- Act in Area Retail Sales Manager
- Hiring Manager for Area Retail Sales Manager
Education
2000-2002
Indiana University East
Richmond, INSkills
- Key Skills —
- Sales (direct/indirect/outside)
- Account Management
- Marketing
- Project Management
- Contract Management
- Team Leading
- Relationship Building
Timeline
Business Account Executive
Charter Communications, Spectrum
09.2023 - Current
Business Account Executive
Metronet Business
12.2022 - 09.2023
Account Manager
AT&T Connected Communities
12.2013 - 12.2022
Retail Sales Manager
AT&T Mobility
01.2011 - 12.2013
Retail Connections Manager
AT&T Mobility
01.2010 - 12.2010
Retail Sales Manager
AT&T Mobility
11.2006 - 01.2010
2000-2002
Indiana University East