Darren Collins
Avon,IN
Summary
Driven and ambitious business professional with 20 years of AT&T telecommunications experience with a proven history of exceeding goals, relationship building, and achieving high client satisfaction. I am seeking a position where I can utilize my years of experience and training to grow both professionally and individually.
Overview
17
17
years of professional experience
Work History
Business Account Executive
Charter Communications, Spectrum
Indianapolis, IN
09.2023 - Current
- Developed forecasting plans for territory to address sales goal attainments for internet and mobile.
- Exceeded each monthly target for all business services including mobile services
- Collaborated with current and potential businesses extensively to understand needs before proposing specific solutions.
Business Account Executive
Metronet Business
12.2022 - 09.2023
- Mastered and constantly improved sales prospecting, follow-up, and upsell processes.
- Engaged in daily cold calls and knocks in-person while following up with business prospects to verify pipeline sufficiency.
- Attained thorough knowledge of company's products and solutions including HPBX and dedicated internet solutions with SLA's to obtain mutual success.
- Cultivated relationships through focused effort on customer's unique needs and finding best solutions.
Account Manager
AT&T Connected Communities
12.2013 - 12.2022
- Manage relationships for 120+ accounts across multiple portfolios both large and small
- Responsible for increasing penetration and revenue for AT&T Fiber services and other AT&T products and services
- Consistently work with property owners, developers, and executives along with technical team to meet construction/engineering deadlines for fiber deployment projects
- Indiana team lead for all fiber deployment projects in state
- Work with portfolios to effectively market AT&T products and services for multiple contract types
- Manage multiple teams of sales partners to effectively increase revenue and penetration at properties while managing cost of acquisition to ensure business growth
Retail Sales Manager
AT&T Mobility
01.2011 - 12.2013
- Worked special assignment for Director of Sales for Indiana to increase internet, tv, and wireless data sales for state
- Bridged partnership between departments to increase volume of sales
- Effectively run day to day operations of AT&T company owned retail store
- Coached, development, and managed sales staff
- Managed all inventory, finance, sales, and operations
Retail Connections Manager
AT&T Mobility
01.2010 - 12.2010
- Managed up to 27 different locations
- Led Indiana in data and wired sales
- 2010 AT&T Summit Winner
- Conducted product training and testing
- Responsible for increasing u-verse and data sales for territory
Retail Sales Manager
AT&T Mobility
11.2006 - 01.2010
- 2008 AT&T Summit Winner
- 2007 AT&T Summit Winner
- AT&T Service Excellence Award
- Facilitated training classes for Indiana sales representatives
- Act in Area Retail Sales Manager
- Hiring Manager for Area Retail Sales Manager
Education
2000-2002
Indiana University East
Richmond, INSkills
- Key Skills —
- Sales (direct/indirect/outside)
- Account Management
- Marketing
- Project Management
- Contract Management
- Team Leading
- Relationship Building
Timeline
Business Account Executive
Charter Communications, Spectrum
09.2023 - Current
Business Account Executive
Metronet Business
12.2022 - 09.2023
Account Manager
AT&T Connected Communities
12.2013 - 12.2022
Retail Sales Manager
AT&T Mobility
01.2011 - 12.2013
Retail Connections Manager
AT&T Mobility
01.2010 - 12.2010
Retail Sales Manager
AT&T Mobility
11.2006 - 01.2010
2000-2002
Indiana University East