Darren Graham
Arnold,MD
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Hardworking Mechanic successful at completing inspections, maintenance and repairs on all types of vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Automotive Technician
Bob Bell Ford
2023.01 - 2023.06
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Valet/Detail Cleaner
Lexus Of Annapolis
2022.02 - 2023.01
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Washed cars and trucks daily for auto dealership.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Provided punctual, polite valet services to uphold professional standards.
- Built positive customer rapport for courteous, friendly and professional service.
Busser
JBs Bar&Grill
2021.06 - 2022.01
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School Diploma -
Broadneck High School
Annapolis, MD06.2023
No Degree - Automotive Technology
Center of Applied Technology South
211 Central Ave, Edgewater, MD 2103706.2023
Skills
- System Repairs
- Job Scheduling
- Electrical Failure Repairs
- Issue Resolution
- Calibration Understanding
- Changing Oil
- Brake Systems Understanding
- Replacing Parts
- esco institute
Certification
- ESCO institute
Timeline
Automotive Technician
Bob Bell Ford
2023.01 - 2023.06
Valet/Detail Cleaner
Lexus Of Annapolis
2022.02 - 2023.01
Busser
JBs Bar&Grill
2021.06 - 2022.01
High School Diploma -
Broadneck High School
No Degree - Automotive Technology
Center of Applied Technology South
- ESCO institute
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