Manage the part department. Maintain Inventory in two warehouses and supervise on counter man. Maintain four consignments and deliver parts to those customers, along with others. Look up parts for customers and technicians and fill those orders. I perform a yearly inventory of truck stock on service vehicles and consignments, along with warehouse inventory. Provide monthly forecasts for the parts department, code invoices and credits and order weekly parts orders for inventory. Help manage the branch when the branch manager is out.
Aftermarket Sales
Arnold Machinery
Salt Lake City, UT
02.2009 - 10.2018
Wrote parts and service estimates for customers. Delivered parts to customers, and went out on cold calls. Maintained 5 consignments, doing weekly checks and re-stocking them. These consignments were at Associated Foods, Western Zirconium, Lifetime Products, Americold and Oldcastle Precast. Delivered parts to technicians who lived and worked in Ogden and the Cache Valley area. Would go see customers who had complaints and worked to help them with issues. Spent time with unit salesmen going out to see existing and new customers. Helped with year end inventories on service trucks, consignments and warehouse.
Service Technician
Arnold Machinery
Salt Lake City, UT
01.2007 - 02.2009
Performed field service for customers in the Salt Lake area, extending up to Cache valley. Was primary technician on reach trucks for Associated Foods. Also filled in working on used equipment in the Salt Lake shop for several months. Worked on all forklifts, with a specialty on electric machines. Was certified on Fortis machines, along with stand up reach trucks and electric pallet jacks.
Service Manager
B&D Lift Trucks
Layton, UT
02.1990 - 01.2007
Worked as a technician, doing shop and field repairs. Rebuilt engines and transmissions, with a primary specialty in electric forklifts. Repaired chargers, equalized and load tested batteries, along with changing battery cells and cables. performed all of the duties as service manager, supervising technicians and office personnel. Did all of the accounting work for the company, including invoicing, paying bills, collecting checks and doing deposits. Closed months and the years, did payroll and printed W2's for employees. Also was part of the hiring of employees. At one point our parts manager was out for several months, and I filled in as parts manager.
Service Technician and Shop Foreman
Clark Dealer
Salt Lake City, UT
11.1983 - 02.1990
Worked for two different companies as the Clark dealer in Salt lake, Naumann Material Handling, and then Western Lift Trucks. Worked on forklifts in the shop, with a specialty on electric forklifts, chargers and batteries. Became shop foreman in 1984 and continued in that role until I left in 1990. Supervised all shop technicians and wrote quotes for all shop jobs.
U.S. Air Force
U.S. Government
09.1979 - 09.1983
Was heavy equipment mechanic and also received supervisory experience. Was honorably discharged with the rank of sergeant. Was stationed in Spokane Washington at Survival School, Shemya Alaska, and Wurtsmith Air Force Base in Michigan.