Darren Holden
Sales / Management
Chico,CA
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
20
20
years of professional experience
Work History
Account Executive
Media News Group / Chico Enterprise Record
03.2013 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Managed sales cycle to maintain solid customer base.
Sales Supervisor
Comcast, Xfinity
03.2009 - 02.2013
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
Assistant Sales Manager
Verizon Wireless
02.2004 - 01.2009
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and developed sales team.
- Completed store opening and closing procedures by counting drawers and managing security.
Education
Marketing
Butte Community College
Oroville, CAHigh School Diploma -
Pleaseant Valley High School
Chico, CA06.1984
Skills
- Monthly Closings
- Needs Assessment
- Consultative Selling Techniques
- Sales Target Monitoring
- Proposal Generation
- Goals and Performance
- Customer Relationships
- Strategic Selling
- Marketing Strategy Implementation
Timeline
Account Executive
Media News Group / Chico Enterprise Record
03.2013 - Current
Sales Supervisor
Comcast, Xfinity
03.2009 - 02.2013
Assistant Sales Manager
Verizon Wireless
02.2004 - 01.2009
Marketing
Butte Community College
High School Diploma -
Pleaseant Valley High School
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