Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Forklift Safety Trainer
Timeline
Generic
Darren Knuckles

Darren Knuckles

Chattanooga,Tennessee

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Owner/Operator

Self-employed Knuckles Cottage Airbnb
03.2020 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.

Assistant CPP Manager/Supervisor

Axalta Coating Systems
11.2021 - 08.2023
  • Hiring Manager, Team Builder for first, second and third shifts.
  • Maintain functional area specific control plans in tandem with customer based on CPP service contract.
  • Writes and keeps Standard operating procedures (SOP)/work instructions and signs off compliance for all CPP team members.
  • Creates and executes 30/60/90 training plans for all CPP roles.
  • Defines and delivers quarterly employee development goals.
  • Supplies training and certification for industrial work truck, lock out tag out, and Respirator fit testing.
  • Responsible for creating, supporting, and revising trending charts for multiple CPP data sets.
  • Supplies direction and continuing education for Team Leaders, Quality Team Lead, and Logistics Team Lead.
  • Creates trending reports for consumables data as required and requested by Customer.
  • Compiles data from multiples sources and helps with generating and revising monthly CPP report.

Quality Technician

Axalta Coating Systems
08.2021 - 11.2021
  • Assist Volkswagen and paint suppliers with trials as requests.
  • Ability to adapt to flexible shifts (day & afternoon shifts), work schedules (weekends), needed overtime and job duties.
  • Perform Quality inspections on Volkswagen Passat, Atlas, Coupe and new ID4 Electric crossover using several types of equipment.
  • Data entry, Schedule and managed daily task.
  • Improved product quality by conducting thorough inspections and identifying areas for improvement.
  • Enhanced manufacturing processes by implementing standardized testing procedures and documentation practices.
  • Reduced production defects by collaborating with engineering teams to develop corrective actions.
  • Increased customer satisfaction by addressing and resolving quality-related complaints in timely manner.

Route Driver

FedEx:Ground
02.2021 - 08.2021
  • Improved customer satisfaction by providing timely and accurate deliveries of products.
  • Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
  • Maintained strong professional relationships with clients through effective communication and problem-solving skills.
  • Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.

Mail Carrier

United States Postal Service, USPS
03.2020 - 01.2021
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
  • Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
  • Maintained high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
  • Assisted in reducing lost or mis-delivered mail through diligent attention to detail when handling packages and letters.

OEM Manager

Signal Industrial Products
03.2011 - 03.2020
  • Managed team of warehouse employees with their daily task of pulling orders, cutting gaskets, setting up Gasket cutting Machines.
  • Performed yearly evaluations.
  • Traveled daily to OEM customers.
  • Performed weekly Cycle checks on inventory and organized yearly inventory.
  • Improved overall operational efficiency by implementing optimized processes and procedures.
  • Enhanced team collaboration for increased productivity through regular communication and meetings.
  • Boosted sales in Chattanooga office by 30%.

Application Technician

Cessna Aircraft
06.2007 - 01.2011
  • Performed most of duties on forward and aft cabins of 680 Sovereign jet.
  • Read and interpreted blueprints for 680 Sovereign.
  • Improved application efficiency by conducting thorough testing and troubleshooting on software products.
  • Assisted in increasing customer satisfaction by providing timely and accurate technical support.
  • Identified potential issues through rigorous quality assurance checks, preventing future complications.
  • Collaborated with cross-functional teams to ensure seamless integration of applications within existing systems.
  • Conducted in-depth root cause analysis for recurring issues, implementing lasting solutions to prevent reoccurrence.

Senior Crew Leader

Missouri Department Of Transportation
07.1998 - 05.2007
  • Boosted team efficiency by implementing improved workflow processes and communication strategies.
  • Managed crew of 10-15 employees on multiple projects.
  • Enhanced project success rates by providing consistent guidance and direction to crew members.
  • Ensured timely completion of projects by effectively managing resources and adhering to deadlines.
  • Increased client satisfaction by maintaining open lines of communication and addressing concerns promptly.
  • Reduced safety incidents through comprehensive training programs and adherence to company safety policies.
  • Streamlined operations by identifying areas for improvement and implementing necessary changes.
  • Fostered positive work environment, leading to increased employee retention and job satisfaction among crew members.
  • Collaborated with cross-functional teams to ensure seamless project execution and delivery.
  • Maintained thorough documentation for each project, ensuring accurate record-keeping for future reference or audits.

Education

Associate of Applied Science - Computer And Information Sciences

ITT Technical Institute
Wichita, KS

Diploma - General

Richland R-1
Essex, MO
05.1989

Skills

  • SAP (Small Plants), ERP (Enterprise Resource Planning) Software
  • Operational Reporting
  • Operations Management
  • Documentation and Reporting
  • Payroll Processing
  • Inventory Control
  • Decision Making
  • HR/Hiring Manager
  • Team Builder
  • Team Management
  • Floor Manager
  • CSR
  • Data Entry
  • Microsoft Excel
  • Microsoft Word
  • Certified Forklift Trainer

Hobbies and Interests

  • Mountain biking
  • Soccer
  • Tennis
  • Playing the Acoustic guitar

Certification

  • Forklift Safety Training Certified - 2021-2023
  • Heavy Equipment Certification - 1998-2007
  • Certified Welder - 1998-2007


Forklift Safety Trainer

Trained and certified new employees how to efficiently and safely operate forklifts in a Manufacturing setting.

Created spreadsheets to track the daily pre-trip logs of each forklift.

Created maintenance tickets.

Tracked and logged maintenance issues.


Timeline

Assistant CPP Manager/Supervisor

Axalta Coating Systems
11.2021 - 08.2023

Quality Technician

Axalta Coating Systems
08.2021 - 11.2021

Route Driver

FedEx:Ground
02.2021 - 08.2021

Owner/Operator

Self-employed Knuckles Cottage Airbnb
03.2020 - Current

Mail Carrier

United States Postal Service, USPS
03.2020 - 01.2021

OEM Manager

Signal Industrial Products
03.2011 - 03.2020

Application Technician

Cessna Aircraft
06.2007 - 01.2011

Senior Crew Leader

Missouri Department Of Transportation
07.1998 - 05.2007

Associate of Applied Science - Computer And Information Sciences

ITT Technical Institute

Diploma - General

Richland R-1

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Darren Knuckles